Refunding amazon

Circular · 12-04-2018, 09:50 PM

This is not needed anymore

toonblue · 12-04-2018, 10:12 PM

Don't quote me here however I've heard that Amazon IT are absolutely a joke it's that easy while at the same time I've heard they're absolutely ass. Give it a shot, you've nothing to lose. If it fails you've got to say a family member was hiding it as a joke.

popeye74uk · 12-04-2018, 10:25 PM

In my opinion I would go for it, I would approach like this. (always take the friendly, patient and understanding route with webchat)

don't wait for it to say delivered just wait for at least 3 days after the estimated delivery date, Then ask them if they could check the status of your parcel as is still not arrived, (your happy to wait but would like to know when it will arrive) that should lead you nicely into the parcel has not gone missing and either go for a replacement or refund,

Im assuming you ordered it though amazon Italy as per google translate (feel free to tell them you don't speak much/any Italian and your relying on google translate, they will either chat in English or be more understanding around grammar and any continuity errors) this works in your favour I would say.

They will probably want to do an investigation, if they do let them be friendly, understanding and willing to wait.

Circular · 12-04-2018, 10:46 PM

(12-04-2018, 10:12 PM)toonblue Wrote: Don't quote me here however I've heard that Amazon IT are absolutely a joke it's that easy while at the same time I've heard they're absolutely ass. Give it a shot, you've nothing to lose. If it fails you've got to say a family member was hiding it as a joke.

Alright, they started an investigation or something along thel ines of that

mothered · 12-05-2018, 03:52 AM

Quote:It was left outside with no signature

This Is a huge advantage.

Remember that delivered Is not the same as received. They can contact the carrier and It may be marked as delivered, but It's not an Indicator that It was "received by you".