Eight Years of Service
Posts: 17
Threads: 6
ASOS SE 11-15-2018, 05:35 PM
#1
I am planning on doing Asos in Canada, What method do you think I should do, Shipped by Dhl. The package is coming in today.
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Eight Years of Service
Posts: 233
Threads: 16
RE: ASOS SE 11-15-2018, 07:51 PM
#2
You could say that the item you ordered was not in the box, or you could say the item you ordered did not come in the correct size or was damaged. Not quite sure how dhl works but you can try saying that the package was ripped upon arrival.
(This is where you buy multiple items within one order, works well with clothing companies such as Zalando or ASOS. It is where you declare that only a low cost item has arrived within your parcel, insuring to mention it was the only item which arrived within your parcel. Therefore they should refund you partially for the items you 'didn't receive'.) from @joshog
(This post was last modified: 11-15-2018, 07:54 PM by slothic.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: ASOS SE 11-16-2018, 06:17 AM
#3
First and foremost, what's the Item? The method will depend on that.
For Instance, If It registers a noticeable weight on consignment, the Item didn't receive method (partial refund) will not work.
Please elaborate.
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Eight Years of Service
Posts: 17
Threads: 6
RE: ASOS SE 11-22-2018, 05:21 PM
#4
Quick Update, I went for the partial refund and said that 2 of the expensive items were missing and they quickly refunded me the money for the 1 item due to it being out of stock. The other item they reshipped. Take it in as well these bastards wanted me to pay customs fees again for the item they replaced. I just ended up returning their replacement for the money.
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