[stasbaran]

Does Amazon UK really check in depth what is sent back? I have somewhat of a plan to order a new GPU in the near future and I was wondering if it'd be possible to stick the old gpu in the box (from the same company, even has same look) and just say I wasn't happy with the product?

[karoloydi]

Does Amazon UK really check in depth what is sent back? I have somewhat of a plan to order a new GPU in the near future and I was wondering if it'd be possible to stick the old gpu in the box (from the same company, even has same look) and just say I wasn't happy with the product?

I 've read of a few people that done that. I think they used the wrong item delivered excuse

[stasbaran]

Does Amazon UK really check in depth what is sent back? I have somewhat of a plan to order a new GPU in the near future and I was wondering if it'd be possible to stick the old gpu in the box (from the same company, even has same look) and just say I wasn't happy with the product?

I 've read of a few people that done that. I think they used the wrong item delivered excuse

Yeah that's what I'll be attempting. Just wondering if anyones had any success with it. I'm awaiting more response here first though, but perhaps towards the end of the month I will give an update here.

[mothered]

There are many cases that they neglect to check (don't have the time and resources and class It as a write-off), whilst some In fact do.

It's very difficult to provide a conclusive answer.

[stasbaran]

There are many cases that they neglect to check (don't have the time and resources and class It as a write-off), whilst some In fact do.

It's very difficult to provide a conclusive answer.

Thanks. I shall update closer to the end of the month.

[mothered]

There are many cases that they neglect to check (don't have the time and resources and class It as a write-off), whilst some In fact do.

It's very difficult to provide a conclusive answer.

Thanks. I shall update closer to the end of the month.

Please do.

If you require assistance In the Interim, simply reply here and we'll take If from there.

[stasbaran]

There are many cases that they neglect to check (don't have the time and resources and class It as a write-off), whilst some In fact do.

It's very difficult to provide a conclusive answer.

Thanks. I shall update closer to the end of the month.

Please do.

If you require assistance In the Interim, simply reply here and we'll take If from there.

"What you need to know – This product has an serial number that uniquely identifies it. When we dispatch your order, we will scan the serial number and add it to the order history. Where the item is not received, Amazon may register the serial number with loss and theft databases to help prevent any fraudulent use or reselling of the item. This information is shared in accordance with the Amazon.co.uk Privacy Notice. There is no action required from you and the serial number will only be used for this purpose."

Saw this on Amazon UK. Wouldn't this mean that if they scan the serial number once my old gpu gets to them I'll get in shit as it won't match?

Quick edit: Anyone know if doing this would be easier with amazon warehouse? Order a 1080 from there, then just send back old gpu and say wrong item sent.

[karoloydi]

This is a complaint from a case where the GPU was sent to someone with another card in the box for real. He actually got his card replaced and got $100 voucher as well. Maybe it will help you:

"Hello,

I already spoke with a customer service agent yesterday, so this issue should be on file. I've already packaged the item for return and have dropped it off with UPS. However, I still have some concerns.

First of all, the return label I received via email was marked for ground shipping, which is a rather disappointing considering I chose 2-day shipping for the initial shipment. I was told the replacement won't be shipped until the returns department receives my original item and gets a chance to process it. Factoring in the delivery time for the replacement, that means I'll get my product a week or more later than what I originally expected at checkout. Furthermore, since I commute by bus, getting down to both the Amazon Locker and the UPS Store took a good deal of time, which is precious resource for me on weekday evenings.

Secondly, I've been left to ponder how the improper item found its way into the correct product box. These seem to be the two most likely cases:

(1) Another Amazon member purchased this exact item, removed the valuable item from the box, kept it, replaced it with the cheap incorrect one, and returned the product box with the incorrect item to Amazon. The returns department then didn't realize this switch had been made and went on to sell me this item as if it were brand new (which would be alarming even if the correct product were in the box).
(2) Someone in Amazon's packaging/shipping department replaced the items, looking to make a profit or keep the item for himself/herself.

Neither of these two scenarios reflect kindly on Amazon's quality control. This being the case, I'm hesitant to make expensive purchases from Amazon in the future. Paying for a $700+ GPU and receiving a $30 GPU in its place isn't something I take lightly. I've also spread this story among my friends and through online forums; many were shocked.

Having explained my concerns, I'd like to propose some possible actions which I feel would compensate for this negative experience and would restore my trust in and opinion of Amazon:

(a) Award me $150 in Amazon credit
(b) Award me $100 in Amazon credit and promote my replacement to Next-Day Air shipping

Should such actions be taken, I would certainly be reassured of Amazon's quality as a retailer that truly cares about it's customers. I would also be sure to share with my friends how well Amazon's customer service handled this unfortunate incident.

Thank you for your time. "

[stasbaran]

This is a complaint from a case where the GPU was sent to someone with another c ard in the box for real. He actually got his c ard replaced and got $100 voucher as well. Maybe it will help you:

"Hello,

I already spoke with a customer service agent yesterday, so this issue should be on file. I've already packaged the item for return and have dropped it off with UPS. However, I still have some concerns.

First of all, the return label I received via email was marked for ground shipping, which is a rather disappointing considering I chose 2-day shipping for the initial shipment. I was told the replacement won't be shipped until the returns department receives my original item and gets a chance to process it. Factoring in the delivery time for the replacement, that means I'll get my product a week or more later than what I originally expected at checkout. Furthermore, since I commute by bus, getting down to both the Amazon Locker and the UPS Store took a good deal of time, which is precious resource for me on weekday evenings.

Secondly, I've been left to ponder how the improper item found its way into the correct product box. These seem to be the two most likely cases:

(1) Another Amazon member purchased this exact item, removed the valuable item from the box, kept it, replaced it with the cheap incorrect one, and returned the product box with the incorrect item to Amazon. The returns department then didn't realize this switch had been made and went on to sell me this item as if it were brand new (which would be alarming even if the correct product were in the box).
(2) Someone in Amazon's packaging/shipping department replaced the items, looking to make a profit or keep the item for himself/herself.

Neither of these two scenarios reflect kindly on Amazon's quality control. This being the case, I'm hesitant to make expensive purchases from Amazon in the future. Paying for a $700+ GPU and receiving a $30 GPU in its place isn't something I take lightly. I've also spread this story among my friends and through online forums; many were shocked.

Having explained my concerns, I'd like to propose some possible actions which I feel would compensate for this negative experience and would restore my trust in and opinion of Amazon:

(a) Award me $150 in Amazon credit
(b) Award me $100 in Amazon credit and promote my replacement to Next-Day Air shipping

Should such actions be taken, I would certainly be reassured of Amazon's quality as a retailer that truly cares about it's customers. I would also be sure to share with my friends how well Amazon's customer service handled this unfortunate incident.

Thank you for your time. "

Thank you! This gives me a better idea on how to handle this situation. As stated previously, I shall update end of month.

[karoloydi]

This is a complaint from a case where the GPU was sent to someone with another c ard in the box for real. He actually got his c ard replaced and got $100 voucher as well. Maybe it will help you:

"Hello,

I already spoke with a customer service agent yesterday, so this issue should be on file. I've already packaged the item for return and have dropped it off with UPS. However, I still have some concerns.

First of all, the return label I received via email was marked for ground shipping, which is a rather disappointing considering I chose 2-day shipping for the initial shipment. I was told the replacement won't be shipped until the returns department receives my original item and gets a chance to process it. Factoring in the delivery time for the replacement, that means I'll get my product a week or more later than what I originally expected at checkout. Furthermore, since I commute by bus, getting down to both the Amazon Locker and the UPS Store took a good deal of time, which is precious resource for me on weekday evenings.

Secondly, I've been left to ponder how the improper item found its way into the correct product box. These seem to be the two most likely cases:

(1) Another Amazon member purchased this exact item, removed the valuable item from the box, kept it, replaced it with the cheap incorrect one, and returned the product box with the incorrect item to Amazon. The returns department then didn't realize this switch had been made and went on to sell me this item as if it were brand new (which would be alarming even if the correct product were in the box).
(2) Someone in Amazon's packaging/shipping department replaced the items, looking to make a profit or keep the item for himself/herself.

Neither of these two scenarios reflect kindly on Amazon's quality control. This being the case, I'm hesitant to make expensive purchases from Amazon in the future. Paying for a $700+ GPU and receiving a $30 GPU in its place isn't something I take lightly. I've also spread this story among my friends and through online forums; many were shocked.

Having explained my concerns, I'd like to propose some possible actions which I feel would compensate for this negative experience and would restore my trust in and opinion of Amazon:

(a) Award me $150 in Amazon credit
(b) Award me $100 in Amazon credit and promote my replacement to Next-Day Air shipping

Should such actions be taken, I would certainly be reassured of Amazon's quality as a retailer that truly cares about it's customers. I would also be sure to share with my friends how well Amazon's customer service handled this unfortunate incident.

Thank you for your time. "

Thank you! This gives me a better idea on how to handle this situation. As stated previously, I shall update end of month.

If you manage to get amazon credit as well for compensation you 'll be a legend. lol