I really need help... 04-07-2018, 09:58 PM
#1
Shortened, so far they have told me over twitter that the package is being shipped back to the shipper, as requested by the shipper. They said they see the shipper as the company (original shipper), but I don't think that they asked the package to be returned. I, however, did. When the delivery driver came to my door I said I'd spoke to the company and they said that I didn't have to exchange my product for that one (like I'm supposed to) (see https://www.ups.com/gb/en/services/retur...hange.page). The delivery driver then told me that they would take the package back and change the label, then send it back and I would get it Thursday or Friday (which didn't happen). So I'm not sure what is going to happen now, from the information I've got the package is being shipped somewhere on Wednesday. I just don't know whether it's going to me or to the company that shipped it originally. I need to know what they do internally in situations like this. My latest email is this: https://imgur.com/a/vHbbO


![[+]](https://sinister.li/images/modern/collapse_collapsed.png)













