[spotz1]

Update:

Told ASOS the box was undamaged, they are resending me the jacket which I will then return

Return the empty box, you will basically have 2 jackets and then a refund (or replacement)

Returned the empty box will let you know how it goes

How did you make it look like it had been opened during transit?

[twistacheese]

Use 2 different types of tape so it looks like you originally taped it up to return but somewhere along the line somebody has opened it and re-taped it back up to send back.

[UnicornBeanbag]

How did it go? Did you manage to get the 2 jackets and a refund?