[Vybridize]

Hello [Name]

We've approved your product for a warranty RMA. Please note that we do not provide pre-paid shipping labels or reimburse for shipping costs to mail the defective product in for warranty replacement at this time. Please consider this when choosing to continue with your RMA!

Your claim number is RMA-521060. Please follow these steps to proceed with your warranty RMA claim:

Please pack the product including all parts, cables, and accessories (original product package and manuals are not required). Please do not send in promotional items and/or any batteries you have received with your purchase. We only require the defective product.
Please print the RMA approval email or a copy of your ticket and put it inside the box with the product.
PLEASE SHIP TO:


SteelSeries

RMA-521060

Farverland 6.

2600 Glostrup

Denmark

what should i say next?

[JohnKokolo]

Either repeat the process, box them or just say you sent it but without tracking, because of the fact that it was more expensive. Something along those lines

[Vybridize]

Either repeat the process, box them or just say you sent it but without tracking, because of the fact that it was more expensive. Something along those lines

Just told them that I’ve sent it and it was too expensive with the tracking..

[Deadsprout]

If the package does not arrive, I do not see why it should be the responsibility of the company, since you do not even have proof that you sent it seriously.

[Vybridize]

If the package does not arrive, I do not see why it should be the responsibility of the company, since you do not even have proof that you sent it seriously.

Can’t I fake proof of postage?

[Deadsprout]

If the package does not arrive, I do not see why it should be the responsibility of the company, since you do not even have proof that you sent it seriously.

Can’t I fake proof of postage?

They will tell you that you need to contact the shipping company directly. That they have received nothing and that it is not their responsibility. And you can not say anything because you will not be able to prove that the package has been delivered.

[Deadsprout]

If the package does not arrive, I do not see why it should be the responsibility of the company, since you do not even have proof that you sent it seriously.

Can’t I fake proof of postage?

this is so stupid, also. lol