[Byhass]

Hello,

I've managed to get another pair while using EB method, but when I tried to return it I was told that they cannot accept return of replacements. Just wanted to let you guys know. If someone has managed to bypass this new hurdle, let me know.

[Elsdebo]

Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.

[Byhass]

Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.

I haven't read them But when I tried to do it on the web order details it was written: "Return Shipped" and I could not find any ways to proceed with a return.

[NuPhy1]

Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.

I haven't read them  But when I tried to do it on the web order details it was written: "Return Shipped" and I could not find any ways to proceed with a return.

I think that makes sense. The rep marks your order as returned already and then issued the replacement. As such there's no way for you to return the replacement normally. Maybe you could contact their support to manually initiate a return?

They must have been hit pretty hard in the past year.....

[Byhass]

Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.

I haven't read them  But when I tried to do it on the web order details it was written: "Return Shipped" and I could not find any ways to proceed with a return.

I think that makes sense. The rep marks your order as returned already and then issued the replacement. As such there's no way for you to return the replacement normally. Maybe you could contact their support to manually initiate a return?

They must have been hit pretty hard in the past year.....

Thats what I did and thats where I got told that replacements cant be returned.

[Fagottino89]

Hello,

I've managed to get another pair while using EB method, but when I tried to return it I was told that they cannot accept return of replacements. Just wanted to let you guys know. If someone has managed to bypass this new hurdle, let me know.

They got very difficult, I had same issue recently. The opportunity could be to try and sell them

[NuPhy1]

Thats what I did and thats where I got told that replacements cant be returned.

I see. Thanks for the info.

[Byhass]

Hello,

I've managed to get another pair while using EB method, but when I tried to return it I was told that they cannot accept return of replacements. Just wanted to let you guys know. If someone has managed to bypass this new hurdle, let me know.

They got very difficult, I had same issue recently. The opportunity could be to try and sell them

That seems like the only option available right now. Downside is it will probs only sell for cheaper.

[HeardIt]

Are you in the UK? They can’t stop you returning for your money back

[Byhass]

Are you in the UK? They can’t stop you returning for your money back

I am not