Three Years of Service
Posts: 45
Threads: 10
Temu Fail / Help 12-22-2023, 03:28 PM
#1
i did a 240€ order (divided in 3 packages). i claimed dna, so one package has been refunded (cheaper one, first refund on account), but i keep arguing with live chat and tickets for 2 days for the rest of the refund. they say the other 2 packages have been delivered and they cannot refund (they sent screenshots of courier site but there is no photo of delivery). should i keep pushing, maybe with a fake chat with courier or return the items and retry? maybe changing device?
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Two Years of Service
Posts: 92
Threads: 4
RE: Temu Fail / Help 12-22-2023, 03:38 PM
#2
Changing device now have no use.
How much did they refunded you for this one package?
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Three Years of Service
Posts: 171
Threads: 20
RE: Temu Fail / Help 12-22-2023, 07:42 PM
#3
TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it
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Four Years of Service
Posts: 333
Threads: 13
RE: Temu Fail / Help 12-22-2023, 09:08 PM
#4
Why are you DNA'ing all 3 packages??? How likely does that sound to you?
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Four Years of Service
Posts: 333
Threads: 13
RE: Temu Fail / Help 12-23-2023, 12:54 AM
#8
"because before ordering i didnt know the package would be divided into 3"
My guy....and? When you figured that out you should've DNA'd one and returned 2,.
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Four Years of Service
Posts: 430
Threads: 61
RE: Temu Fail / Help 12-23-2023, 04:19 AM
#10
DNA doesn’t work as per their terms and conditions
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