Shouldn't it say refunded/cancelled?

2epoging · 09-15-2023, 10:23 AM

A while ago I dna'd a laptop on @maz0n, it was really easy, I called, got asked to wait a few days and then it was refunded.

When I look at my order history, it's there, says delivered on ***date***, it says nothing about the DNA or refund.
Is that normal for them? Or did I get lucky in the sense that it didn't register the dna in my account, and that means my account still appears 'clean'?

Subterranean Homesick Alien · 09-15-2023, 12:36 PM

you might have gotten lucky but i'd be on the lookout for rebills

2epoging · 09-15-2023, 12:52 PM

(09-15-2023, 12:36 PM)Subterranean Homesick Alien Wrote: you might have gotten lucky but i'd be on the lookout for rebills

So normally you can see that the order got refunded then?
How long after delivery and refund is is possible for them to rebill? It's been over 2 months ago now

EdenSlate · 09-15-2023, 02:37 PM

(09-15-2023, 12:52 PM)2epoging Wrote: So normally you can see that the order got refunded then?

Their UI is pretty chaotic about showing actual status of orders.
Dont expect to see "refunded" displayed, yet still assume they DID log it.

(09-15-2023, 12:52 PM)2epoging Wrote: How long after delivery and refund is is possible for them to rebill? It's been over 2 months ago now

Hard to answer accurately, but a successful DNA does not call for a rebill. No reason for concern imo.