[Relz]

I recently just did a Apple SE for a brand new iPhone 14 Pro I put in the order a couple days ago and it arrived today. What I did was I bought it chose the option to trade in so I called up today after I received it and saying it was EB and was told a investigation would be done and could take up to 1-3 days they got back to me less than 4 hours later and I have a replacement on the way.

[Allen Iverson]

mind if I ask which country and how aged is the account? It is amazing that they would accept EB for such a heavy phone.

[Relz]

mind if I ask which country and how aged is the account? It is amazing that they would accept EB for such a heavy phone.

I apologize if this comes out in the wrong text or wrong way this is the first time I write on this website and have been trying to get the hang of it I have had my account for over a year now but no major purchases on it just App Store buys and regular usage but they also told me pictures may be needed and if I would be willing to send I said no problem and they never requested it I got the email 3 hours later saying my replacement is on the way. This is the first time I hit apppe but have probably done like 70+ refunds in the past 3-6 months l and more in a year. I also forgot to mention I did this all on the phone (United States)

[mothered]

was told a investigation would be done and could take up to 1-3 days they got back to me less than 4 hours later and I have a replacement on the way.

Well done.

Thankfully they didn't bother with the Investigation.

[Zelda7711]

How does the trading system work? Is it completely automatic?

[Relz]

How does the trading system work? Is it completely automatic?

so by purchasing the phone I chose the option trade in so that I could say that I only received the return packaging and not the phone itself it was just empty with the return slip and box for the trade in so I called in and said I cannot trade in without receiving a phone and also had gave up a sad story