Refund order made as guest on HP 05-05-2023, 11:54 AM
#1
I didn't pay attention and created an order as a guest on HP.NL (printer worth 430€).
In the meantime, I created an account and contacted HP service but they cannot link my "guest" order to my created account.
But I do have an order/tracking number. It just arrived home.
Is it possible to make a refund with which method? Otherwise, I request a classic return and I get reimbursed and I order elsewhere.
THANKS
In the meantime, I created an account and contacted HP service but they cannot link my "guest" order to my created account.
But I do have an order/tracking number. It just arrived home.
Is it possible to make a refund with which method? Otherwise, I request a classic return and I get reimbursed and I order elsewhere.
THANKS


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