[henna1]

Me and a big group of people recently cant get any r3funds with nike, they act like npcs with their answers and say they cant do anything.
I also opened a new investigation trough phone, but some agents tell me the 1st investigation is denied unapealable, without stating theres 1 ongoing
other agents say theres an ongoing investigation and i have to wait.

Also one of the excuses i get is "The package was signed saying everything was alrgith"
And even after i explain it was not my signature and they didnt take time to check who signed it.
They dont care and say unapealable blabla bla indian npc talk


NIKE just seems extremely hard now.
Any other european brands that are not asos, about you etc, something on the low.

How much refunds you get rejected in last week?

[Ashitbag]

Sounds like you were doing it in a coordinated fashion as a group for the purpose of resale. Abusing the system leads to these things getting patched and no more free shit for anyone. Bravo. *slow clap*

[SoraMoneyG]

Me and a big group of people recently cant get any r3funds with nike, they act like npcs with their answers and say they cant do anything.
I also opened a new investigation trough phone, but some agents tell me the 1st investigation is denied unapealable, without stating theres 1 ongoing
other agents say theres an ongoing investigation and i have to wait.

Also one of the excuses i get is "The package was signed saying everything was alrgith"
And even after i explain it was not my signature and they didnt take time to check who signed it.
They dont care and say unapealable blabla bla indian npc talk


NIKE just seems extremely hard now.
Any other european brands that are not asos, about you etc, something on the low.

How much refunds you get rejected in last week?

none i had 1 hit last 2 weeks, alot of people told me they had insta 10 times ina row and now its only denies.
Its hard to believe this is patched now, after all those years, atleats in my country

[henna1]

Me and a big group of people recently cant get any r3funds with nike, they act like npcs with their answers and say they cant do anything.
I also opened a new investigation trough phone, but some agents tell me the 1st investigation is denied unapealable, without stating theres 1 ongoing
other agents say theres an ongoing investigation and i have to wait.

Also one of the excuses i get is "The package was signed saying everything was alrgith"
And even after i explain it was not my signature and they didnt take time to check who signed it.
They dont care and say unapealable blabla bla indian npc talk


NIKE just seems extremely hard now.
Any other european brands that are not asos, about you etc, something on the low.

How much refunds you get rejected in last week?

none i had 1 hit last 2 weeks, alot of people told me they had insta 10 times ina  row and now its only denies.
Its hard to believe this is patched now, after all those years, atleats in my country

I don't think its patched, im from Portugal too.

[SoraMoneyG]

How much refunds you get rejected in last week?

none i had 1 hit last 2 weeks, alot of people told me they had insta 10 times ina  row and now its only denies.
Its hard to believe this is patched now, after all those years, atleats in my country

I don't think its patched, im from Portugal too.

boy tas no grupo do redlive ahhah?

[mothered]

I did request proof of the signature, they wont send u anything they just send the copy paste text saying they cant do anything and its a final decision

Nonsense.

They're level 1 representatives who provide customer support on the lowest tier. Senior management are In a position to have the final say.

regarding the escalation, i was always told the decision came from the senior team

Once again, It's complete BS.

Claims do not Initiate on a senior level.

so i was not sure who to escalate it to. but once i contacted trough phone i believe a new one was started.

Good.

Keep us updated with all developments.

[juano76x]

Boys help me out. How do you reply to people without replying with their statements embedded. Like how do reply to the person you want to reply to, in the form of the box (corresponding to the person you want to reply) above and the your reply below?

[SoraMoneyG]

I did request proof of the signature, they wont send u anything they just send the copy paste text saying they cant do anything and its a final decision

Nonsense.

They're level 1 representatives who provide customer support on the lowest tier. Senior management are In a position to have the final say.

regarding the escalation, i was always told the decision came from the senior team

Once again, It's complete BS.

Claims do not Initiate on a senior level.

so i was not sure who to escalate it to. but once i contacted trough phone i believe a new one was started.

Good.

Keep us updated with all developments.

I contacted UK chat and they seem much more willing to help then the PT chat, i asked for a escalation to the senior team and this what i got
"What i can do here is raise this case agian to our senior team about this"
"Please note that it is just a requesat for an approval, will it work?"

I said yes

Also something weird is she insentivized me to start a bank dispute and i said
"so i wont get a refund but i get insentivized to start a bank dispute for one"

Altough i dont even know if a new investigation is gonna start or she just said bs, since she said she was gonna ask for an approval, not a new investigatio.

Should i really start a dispute with my bank in last case scenario? or just send it back. Take note i opened like 15 tickets in total in this whole case

[mothered]

Also something weird is she insentivized me to start a bank dispute and i said
"so i wont get a refund but i get insentivized to start a bank dispute for one"

How did she respond to that?

[SoraMoneyG]

Also something weird is she insentivized me to start a bank dispute and i said
"so i wont get a refund but i get insentivized to start a bank dispute for one"

How did she respond to that?

She didnt she gave me npc talk saying she cant help any further with this case, its her superiors decision.
do u think i should have pressured on that point?
I feel like she could also just close chat anytime if i insisted.