Failed ASOS DNA for the dumbest reason...

lookwhere · 03-31-2023, 07:43 AM

(03-31-2023, 01:10 AM)mothered Wrote:
(03-30-2023, 01:24 PM)lookwhere Wrote: Would be great if I could SE a whole lot
The DNA Is the only option.

(03-30-2023, 01:24 PM)lookwhere Wrote: but with PEB planned to claim that there were no sneakers(both), a dress, and a shirt.
Way too heavy to PEB the lot.

Moreover, what are the chances of a picking & packing error on 4 Items (3 of which are different) on the same order?

It laying at the paketshop, I can't claim that it dna, they can see on their system that I came and took the parcel, right?
Should I just leave it there and order new one?

mothered · 03-31-2023, 10:20 AM

(03-31-2023, 07:43 AM)lookwhere Wrote: It laying at the paketshop, I can't claim that it dna, they can see on their system that I came and took the parcel, right?

Is any form of Identification required to collect It?

(03-31-2023, 07:43 AM)lookwhere Wrote: Should I just leave it there and order new one?

Hold off for the moment - I need more Information on the above quote.

lookwhere · 03-31-2023, 12:22 PM

(03-31-2023, 10:20 AM)mothered Wrote:
(03-31-2023, 07:43 AM)lookwhere Wrote: It laying at the paketshop, I can't claim that it dna, they can see on their system that I came and took the parcel, right?
Is any form of Identification required to collect It?

(03-31-2023, 07:43 AM)lookwhere Wrote: Should I just leave it there and order new one?
Hold off for the moment - I need more Information on the above quote.

I should use barcode I get from my dhl account, account has my name and address, nothing else.
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Mong500n · 03-31-2023, 01:53 PM

Be careful with DNA on ASOS, I just performed and the agent said I would be refunded etc. day later and their specialist team has deactivated my account and said they won’t follow through with a refund on the claim. So I will be getting them to explain themselves! if all fails then I will try a Paypal claim.

@"mothered” any experience with this? seems there’s a few on Telegram who have this too.

mothered · 04-01-2023, 01:12 AM

(03-31-2023, 12:22 PM)lookwhere Wrote:
(03-31-2023, 10:20 AM)mothered Wrote:
(03-31-2023, 07:43 AM)lookwhere Wrote: It laying at the paketshop, I can't claim that it dna, they can see on their system that I came and took the parcel, right?
Is any form of Identification required to collect It?

(03-31-2023, 07:43 AM)lookwhere Wrote: Should I just leave it there and order new one?
Hold off for the moment - I need more Information on the above quote.

I should use barcode I get from my dhl account, account has my name and address, nothing else.

Well, It's obvious that you cannot DNA It.