Seven Years of Service
Posts: 199
Threads: 16
Asos SE 03-18-2023, 01:45 PM
#1
Hello all,
I am planning a SE on Asos.
I ordered four items of roughly 300 EUR. All items supposedly weigh 200g but I will check that at home again. If they are lower than 120g, would PEB be possible with Asos? Do they have CCTV in place?
If so, should I hit a DNA? Haven't ordered from Asos in a long time. Courrier is DHL.
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Three Years of Service
Posts: 7
Threads: 2
RE: Asos SE 03-18-2023, 05:34 PM
#2
Hi there. I ve done some ASOS SE couple of months ago. I live in eastern eurpe (EU though) and i used DNA method (highly advice 250euro/ 5 items order), delivery done by local Courier. During the investigation courier reached me on phone, asking if i did in fact picked the order, which i said "I DID" (positive response)....ASOS does not trust this particular courier and there was no point BSing the courier...either way, they would report a successful delivery to ASOS anyway, for one reason or another. All in all less than a week. Never tried PEB method.
(This post was last modified: 03-18-2023, 05:41 PM by rhesus3000.)
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Six Years of Service
Posts: 113
Threads: 13
RE: Asos SE 03-18-2023, 06:47 PM
#4
Do they open an investigation every time, when you do DNA?
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Three Years of Service
Posts: 25
Threads: 1
RE: Asos SE 03-19-2023, 01:32 PM
#5
Just a heads up- I've read on forums ASOS does instant deactivations after approving a refund nowadays. Not sure what triggers it but good to be wary of it at least
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Three Years of Service
Posts: 60
Threads: 13
RE: Asos SE 03-19-2023, 02:22 PM
#6
PEB works sometimes regardless of weight with ASOS, but you're relying on luck. I'd go with DNA.
''I know this place, and it knows me''
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Seven Years of Service
Posts: 199
Threads: 16
RE: Asos SE 03-19-2023, 09:00 PM
#7
Alright, will opt for the DNA option in that case. Thanks for the advice