RE: Meta Quest 2 Yodel EB 01-17-2023, 01:36 PM
#11
Do you know of any case of an EB in Meta Quest 2 where the delivery person showed up at the delivery address after complaints?
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(01-30-2023, 05:51 PM)smokeyow Wrote: Just got an email confirming a refund for it. There was no further contact. Not sure why others are getting emails denying their requests, however i live in quite a small town so that could be it.Nice one! I presume you’re in the UK? Did you say the brown cardboard box was completely empty, or the meta box was empty?
(01-30-2023, 08:52 PM)Crack767 Wrote:In the uk yes. I said that the postage box was empty and that the free elite strap came correctly in a separate package(01-30-2023, 05:51 PM)smokeyow Wrote: Just got an email confirming a refund for it. There was no further contact. Not sure why others are getting emails denying their requests, however i live in quite a small town so that could be it.Nice one! I presume you’re in the UK? Did you say the brown cardboard box was completely empty, or the meta box was empty?
(01-30-2023, 08:57 PM)smokeyow Wrote:Ok, thanks. I’ve got one in progress so I’m a little more hopeful now(01-30-2023, 08:52 PM)Crack767 Wrote:In the uk yes. I said that the postage box was empty and that the free elite strap came correctly in a separate package(01-30-2023, 05:51 PM)smokeyow Wrote: Just got an email confirming a refund for it. There was no further contact. Not sure why others are getting emails denying their requests, however i live in quite a small town so that could be it.Nice one! I presume you’re in the UK? Did you say the brown cardboard box was completely empty, or the meta box was empty?
(01-30-2023, 05:51 PM)smokeyow Wrote: Just got an email confirming a refund for it. There was no further contact.That's what I like to read, congrats.
(01-30-2023, 05:51 PM)smokeyow Wrote: Just got an email confirming a refund for it. There was no further contact. Not sure why others are getting emails denying their requests, however i live in quite a small town so that could be it.Nice one mate! Did you contact them at any point after the initial chat or did you get an email giving you updates on the ticket?
(02-08-2023, 01:42 PM)Trical1 Wrote:I contacted them after about 10 days asking if there was any development as my nephews birthday had passed now (I told them it was a present for him to make them hurry) but they said that I’d just have to be patient and wait for them to investigate. Got it about a week after that(01-30-2023, 05:51 PM)smokeyow Wrote: Just got an email confirming a refund for it. There was no further contact. Not sure why others are getting emails denying their requests, however i live in quite a small town so that could be it.Nice one mate! Did you contact them at any point after the initial chat or did you get an email giving you updates on the ticket?
(02-09-2023, 09:37 AM)smokeyow Wrote:Ah perfect.(02-08-2023, 01:42 PM)Trical1 Wrote:I contacted them after about 10 days asking if there was any development as my nephews birthday had passed now (I told them it was a present for him to make them hurry) but they said that I’d just have to be patient and wait for them to investigate. Got it about a week after that(01-30-2023, 05:51 PM)smokeyow Wrote: Just got an email confirming a refund for it. There was no further contact. Not sure why others are getting emails denying their requests, however i live in quite a small town so that could be it.Nice one mate! Did you contact them at any point after the initial chat or did you get an email giving you updates on the ticket?