[mothered]

but I would definitely follow up after 4-5 working days to poke them along just mentioning "still waiting for package"

^ This Is a must with every company.

Always get In touch every few days or so asking where your claim stands.

[Playstation0787@gmail.com]

Just failed a peb on aged account with multiple orders

[mothered]

Just failed a peb on aged account with multiple orders

Why was the claim declined?

[Playstation0787@gmail.com]

Just failed a peb on aged account with multiple orders

Why was the claim declined?

Yea they said they checked the weight and are unable to process refund its in the 🇬🇧

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"After a thorough investigation by your senior team, our records show that everything has shipped correctly from our warehouse, the weight of the parcel corresponds to the number of items ordered and this parcel was delivered correctly."

This the reply i got. Just created a return now the item was worth 115£

[mothered]

Yea they said they checked the weight and are unable to process refund its in the 🇬🇧

What was the weight of the Item(s) you PEB'd?

[Playstation0787@gmail.com]

Yea they said they checked the weight and are unable to process refund its in the 🇬🇧

What was the weight of the Item(s) you PEB'd?

Pair of gore tex trainers i really needed so i ordered two of them was planning to keep one and sell the other one. I even had customer for them it was first time i tried nike because for me peb has worked on almost every company including asos zolando adidas reebok just to name a few.

[mothered]

Pair of gore tex trainers

They're too heavy to PEB, so It's not surprising the claim was declined.