[coreymcalinson]

you use broken glass method for the perfumes?

that is correct!

how'd it go with the ysl store

A lot longer than it should've gone, they sent a replacement to customer, luckily they werent in but I have to wait fir it to be sent back to them for a refund, honestly better doing higher traffic sites like Sephora.

ie It will succeed but will take closer to 2 weeks when it shouldve taken 3 days. problem is that ysl customer reps don't read previous chats you have with other colleagues

[Kevin12861]

that is correct!

how'd it go with the ysl store

A lot longer than it should've gone, they sent a replacement to customer, luckily they werent in but I have to wait fir it to be sent back to them for a refund, honestly better doing higher traffic sites like Sephora.

ie It will succeed but will take closer to 2 weeks when it shouldve taken 3 days. problem is that ysl customer reps don't read previous chats you have with other colleagues

I literally just placed an order on ysl hope it goes smooth for me

[coreymcalinson]

how'd it go with the ysl store

A lot longer than it should've gone, they sent a replacement to customer, luckily they werent in but I have to wait fir it to be sent back to them for a refund, honestly better doing higher traffic sites like Sephora.

ie It will succeed but will take closer to 2 weeks when it shouldve taken 3 days. problem is that ysl customer reps don't read previous chats you have with other colleagues

I literally just placed an order on ysl  hope it goes smooth  for me

have you got a pic of a broken bottle?

[Kevin12861]

A lot longer than it should've gone, they sent a replacement to customer, luckily they werent in but I have to wait fir it to be sent back to them for a refund, honestly better doing higher traffic sites like Sephora.

ie It will succeed but will take closer to 2 weeks when it shouldve taken 3 days. problem is that ysl customer reps don't read previous chats you have with other colleagues

I literally just placed an order on ysl  hope it goes smooth  for me

have you got a pic of a broken bottle?

No I don’t

[Mong500n]

Do they not ask for a photo?

[Aelmoa]

Do they not ask for a photo?

Even if they did there's ppl that sells photoshopped pictures. They could easily create a perfect picture of a broken perfume for $15.

[mothered]

Do they not ask for a photo?

That's the least of concerns.

Stating the obvious, Photoshop It.

[Mong500n]

Do they not ask for a photo?

That's the least of concerns.

Stating the obvious, Photoshop It.

It was more to understand their process of what they need in order to process a refund, if they dont even ask for a simple image, then im presuming they’re an easy SE

[mothered]

if they dont even ask for a simple image, then im presuming they’re an easy SE

Not necessarily.

In the absence of an Image, It's very likely they'd request the return - which will complicate the SE If you have no Idea how to tackle It.