[EquitableEngineer]

The key is to be persistent, in their heads you're a customer who has just been robbed of a valuable item, so just stick to your story and you should be good, show them respect, but obviously show a bit of annoyance. Thanks again @mothered

They certainly made you work for it, well done.

[mothered]

If the package is left outside and i'm at work I can ring them to pick it up as it's literally a few seconds walk for them

Got It.

Thanks for clarifying It.

Thanks again for all the advice. I've been reading up on your blog and all your help has saved me alot of money

You're very welcome.

I'm glad the articles on my blog are of benefit to you.

I Just got the refund for the watch!

The guy said ''Due to limitations on the Police Report we can Issue you the refund'' the refund confirmation email said ''First and foremost thank you for being a valued member of Prime Amazon'' But I don't even have Prime. Haven't used it for months. Just a bot email.

The key is to be persistent, in their heads you're a customer who has just been robbed of a valuable item, so just stick to your story and you should be good, show them respect, but obviously show a bit of annoyance. Thanks again @mothered

Great to read, congrats.

And you're welcome with my assistance, but you're the one who did all the work to ensure a favourable outcome.

[qmee]

congrats on the outcome,

by the way, which apple watch was it? considering trying an EB myself

[Huncho]

congrats on the outcome,

by the way, which apple watch was it? considering trying an EB myself

Apple Watch Series 8

[mothered]

considering trying an EB myself

The EB/missing Item method has a very high success rate with Apple Watches.

Simply say It was missing from the box.

[Huncho]

considering trying an EB myself

The EB/missing Item method has a very high success rate with Apple Watches.

Simply say It was missing from the box.

My Nike order with DPD UK (1 hoodie and 1bottom) is coming at 2 different times by 2 different people, is there anyway I can successfully SE both or should I just DNA most expensive item and lose out on the other item?

[mothered]

My Nike order with DPD UK (1 hoodie and 1bottom) is coming at 2 different times by 2 different people, is there anyway I can successfully SE both

No.

It's extremely unlikely that two packages at different timeslots, failed to arrive In such close timing. DNA only the one package.

[Huncho]

My Nike order with DPD UK (1 hoodie and 1bottom) is coming at 2 different times by 2 different people, is there anyway I can successfully SE both

No.

It's extremely unlikely that two packages at different timeslots, failed to arrive In such close timing. DNA only the one package.

''I totally understand how it is important for you to receive your order. Sad that your parcel is Lost in transit. We usually escalate this to our senior team for investigation and the investigation usually takes 5-9 but as onetime courtesy I can process your refund now so you can re-order. Shall I process your refund?''

Easiest SE i've done.

It's a shame my order came in seperate packages or else I would've got all my money back.

[Spatialize]

My Nike order with DPD UK (1 hoodie and 1bottom) is coming at 2 different times by 2 different people, is there anyway I can successfully SE both

No.

It's extremely unlikely that two packages at different timeslots, failed to arrive In such close timing. DNA only the one package.

''I totally understand how it is important for you to receive your order. Sad that your parcel is Lost in transit. We usually escalate this to our senior team for investigation and the investigation usually takes 5-9 but as onetime courtesy I can process your refund now so you can re-order. Shall I process your refund?''

Easiest SE i've done.

It's a shame my order came in seperate packages or else I would've got all my money back.

You can return the other items at a physical store, no? Thats what I did, I got my money back and I started another refund

[Huncho]

No.

It's extremely unlikely that two packages at different timeslots, failed to arrive In such close timing. DNA only the one package.

''I totally understand how it is important for you to receive your order. Sad that your parcel is Lost in transit. We usually escalate this to our senior team for investigation and the investigation usually takes 5-9 but as onetime courtesy I can process your refund now so you can re-order. Shall I process your refund?''

Easiest SE i've done.

It's a shame my order came in seperate packages or else I would've got all my money back.

You can return the other items at a physical store, no? Thats what I did, I got my money back and I started another refund

It was a gift so I didn't have time to, just wanted to save money but yeah I see what you're saying