[AlexBaker]

What did you say when they ask for purchase receipt

I guess you can use receiptmansion.commmmmmmmmm

[mammta21]

@mothered So I received the replacement. Opened chat for double dipping and said the SSD was missing. They asked for pics of the slip and label. I gave it to the rep and he said that from the slip the SSD was definitely shipped and suggested me to contact ups and in case they wouldn't respond to write to them again. My idea is to just wait couple of days without contacting ups and then just contact WD again. What do you think?

[CRSN47]

Package shipped, stuffed some shipping paper in the envelope to increase the weight a bit. It was around 112 gr. Will Wait for it to be delivered and then will contact them after a couple of days. Will keep you posted! @mothered

You've covered It well.

We shall await updates.

@mothered quick update : the us.ps tracking is showing delivered. When would be the best time to send them email and ask them about my return? Like tomorrow? Or is it better to wait a few days?

Definitely best to wait a couple of days, the patient SEer is the successful one.

[RunwayRAF]

Definitely wait a few days

[mothered]

@mothered So I received the replacement. Opened chat for double dipping and said the SSD was missing. They asked for pics of the slip and label. I gave it to the rep and he said that from the slip the SSD was definitely shipped and suggested me to contact ups and in case they wouldn't respond to write to them again. My idea is to just wait couple of days without contacting ups and then just contact WD again. What do you think?

If you contact them again In a couple of days, they may refer to your previous conversation.

Simply say you've contacted the carrier and they said to deal with the company.

[mammta21]

@mothered So I received the replacement. Opened chat for double dipping and said the SSD was missing. They asked for pics of the slip and label. I gave it to the rep and he said that from the slip the SSD was definitely shipped and suggested me to contact ups and in case they wouldn't respond to write to them again. My idea is to just wait couple of days without contacting ups and then just contact WD again. What do you think?

If you contact them again In a couple of days, they may refer to your previous conversation.

Simply say you've contacted the carrier and they said to deal with the company.

Yeah that's what I planned on doing, just wanted to wait a few days to pretend was still waiting on courier reply.

[mothered]

just wanted to wait a few days to pretend was still waiting on courier reply.

Good move.

I didn't realize your Intention with the waiting period.

[gerda380]

did they give you a return label for free or did you send it yourself? Since there are paid labels from the company itself on the site