[mothered]

DNA for 2 separate packages might be a stretch as suggested by other inputs

Are they arriving on different days, or at the exact same timeslot?

[Spatialize]

DNA for 2 separate packages might be a stretch as suggested by other inputs

Are they arriving on different days, or at the exact same timeslot?

I believe different days

[mothered]

I believe different days

Then only the one package can be DNAd.

If they arrive together at the same timeslot, you can hit the lot.

[Spatialize]

I believe different days

Then only the one package can be DNAd.

If they arrive together at the same timeslot, you can hit the lot.

Any suggestions to SE the whole package or just leave it at that? TIA

[mothered]

Any suggestions to SE the whole package

As said:

Then only the one package can be DNAd.

DNA It.

[Spatialize]

Any suggestions to SE the whole package

As said:

Then only the one package can be DNAd.

DNA It.

Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

[Selmavw]

Any suggestions to SE the whole package

As said:

Then only the one package can be DNAd.

DNA It.

Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

Congrats on the success!! How did you contact them? Through a phone call or chat?

[mothered]

Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

Brilliant, congrats.

Given It's your first refund, It will certainly boost your confidence with future SEs.

[Spatialize]

As said:


DNA It.

Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

Congrats on the success!! How did you contact them? Through a phone call or chat?

Thanks!
I went to nike.com on my computer and then I logged into my account and then opened a support chat.