[jscullion]

Currys replied with:

Dear Customer,

We understand that you have reported the non-receipt of your order from currys. 

To facilitate an investigation into your missing parcel, please complete the attached Denial of Receipt form and return it to us via one of the following methods:

Post: FAO: currys, Gem Services, Webhelp Contact Centre, 2 Nunnery Square, Sheffield, S2 5DD

Email: carrierteam@currys.co.uk

If you are missing part of your order, please also provide us with photos of what has been received. Include all packaging, labels and the product box. Thank you in advance.

If we do not receive a response from you within 7 working days, we will assume that you have received all of your order and as such we will take no further action.

Should I just go ahead and fill it out and continue the story of the apple watch missing? I have thrown out some of the packaging that the watch came in so I'm hoping that isn't an issue

Yeah the worst they can say is no. Does no harm to follow through. What exactly have you thrown out though?

[mothered]

Should I just go ahead and fill it out and continue the story of the apple watch missing?

Correct, comply with their request.

I have thrown out some of the packaging that the watch came in so I'm hoping that isn't an issue

They're only asking for photos of goods received, so It won't be a problem.

[Xx3003]

Spoke to Currys live chat. They are going to raise it internally as "LIT" even though I stressed the package did arrive but the watch wasn't inside the box. When I reiterated this he just reassured me that he was raising it as LIT.  The agent said the investigation should take 48 hours to 14 days at max.

In regards to the AirPods, I used missing item.

Did you get the otp for Amazon tho

[CreepyUncleLester12]

Can this method work instore?

Go in, buy a watch/airpods, walk out and open the box and put the item in my car, then walk back in saying I just opened it and there is nothing inside?

Did you give walking into a store ago? I kinda wanna do this with Argos

[mothered]

Should I just go ahead and fill it out and continue the story of the apple watch missing? I have thrown out some of the packaging that the watch came in so I'm hoping that isn't an issue

What was the outcome of the claim?

[kamikaze]

Said the apple watch face was missing and after a couple weeks got it refunded just had to sign some form from currys saying I didn't receive it

[Selmavw]

Said the apple watch face was missing and after a couple weeks got it refunded just had to sign some form from currys saying I didn't receive it

Congrats! It sounds like a very easy process.

[johnnyboiog88]

Said the apple watch face was missing and after a couple weeks got it refunded just had to sign some form from currys saying I didn't receive it

How many weeks did it take? I was interested in getting an apple watch, dont think I have a suitable Amazon account for it so was going to try currys.

[mothered]

How many weeks did it take? I was interested in getting an apple watch, dont think  I have a suitable Amazon account for it

What do you mean by a suitable account?

[Ashitbag]

I am curious was this for an AW Ultra?