Three Years of Service
Posts: 9
Threads: 2
RE: DNA Amazon Help 01-04-2023, 02:51 PM
#11
I’ve contacted Amazon rep and they said they need to investigate further and I should wait 3 days, and if I haven’t received my item I contact them again.
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Three Years of Service
Posts: 94
Threads: 13
RE: DNA Amazon Help 01-06-2023, 02:33 AM
#12
Yea just wait the three days and contact them back, they did that to me when I refunded some perfume DNA
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Three Years of Service
Posts: 94
Threads: 13
RE: DNA Amazon Help 01-06-2023, 11:14 AM
#15
is it a safer bet to eb on amazon if they ask for otp like airpods
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Three Years of Service
Posts: 9
Threads: 2
RE: DNA Amazon Help 01-08-2023, 03:13 PM
#16
My first SE is a success as they have requested a refund to my account. I contacted Amazon initially on the day they arrived and was told to wait 3 days so they could carry out an investigation. After the date they given me I explained the EB again and how I was told to contact them again if I received no updates during the investigation period. After explaining the rep granted my refund on the spot.
Thanks for your help
In the future if I wish to SE tech products such as air pods pro, should I leave them untouched till the whole process is over?
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