Amazon Now X-Ray Packages?

Ashitbag · 12-20-2022, 05:47 PM

Just tried to refund something and was told the pack was X-rayed and weighed so it could not have been an empty box. Was I just lied to by an unscrupulous Indian, or do they actually do that now?

Also asking for a PR for an item worth less than €150.

Geoff · 12-20-2022, 07:29 PM

(12-20-2022, 05:47 PM)Ashitbag Wrote: Just tried to refund something and was told the pack was X-rayed and weighed so it could not have been an empty box. Was I just lied to by an unscrupulous Indian, or do they actually do that now?

Also asking for a PR for an item worth less than €150.

Where are you from?

Lupin · 12-20-2022, 08:16 PM

I've never heard such bullshit in my life, they definitely don't x-ray packages.

What is the weight of the item you bought?

mothered · 12-21-2022, 02:37 AM

Quote:Amazon Now X-Ray Packages?

Not at all.

The EB/missing Item method and wrong Item received are still succeeding to date.

Quote:Just tried to refund something

What's the Item description and weight?

Ashitbag · 12-21-2022, 05:53 AM

(12-20-2022, 08:16 PM)Lupin Wrote: I've never heard such bullshit in my life, they definitely don't x-ray packages.

What is the weight of the item you bought?

Total bullshit. Less than 50 grams.

(12-21-2022, 02:37 AM)mothered Wrote:
Quote:Amazon Now X-Ray Packages?
Not at all.

The EB/missing Item method and wrong Item received are still succeeding to date.

Quote:Just tried to refund something
What's the Item description and weight?

Mini SSD less than 50 grams.

mothered · 12-21-2022, 09:54 AM

(12-21-2022, 05:53 AM)Ashitbag Wrote: Mini SSD less than 50 grams.

Disregard the rep's BS about goods being X-rayed and EB It.

Ashitbag · 12-22-2022, 06:10 AM

(12-21-2022, 09:54 AM)mothered Wrote:
(12-21-2022, 05:53 AM)Ashitbag Wrote: Mini SSD less than 50 grams.
Disregard the rep's BS about goods being X-rayed and EB It.

I tried. It didn't work. They asked for a PR. For an item worth less than €150. Tried with many agents. All said the same.

ruonis55 · 12-22-2022, 09:35 AM

Chargeback or Return with FTID is an option.

mothered · 12-22-2022, 10:10 AM

(12-22-2022, 06:10 AM)Ashitbag Wrote: I tried. It didn't work. They asked for a PR.

They will remain adamant with the PR, and the claim will not move forward until It's filed.

(12-22-2022, 06:10 AM)Ashitbag Wrote: Tried with many agents. All said the same.

That's because they referred to previous/current notes.

Records are kept of all communications.

Ordnael92 · 12-22-2022, 11:05 AM

(12-22-2022, 10:10 AM)mothered Wrote: That's because they referred to previous/current notes.

Records are kept of all communications.

That's a reason why I started opting for phone calls rather than chat when SEing Amazon: that way, reps won't have my previous conversations with them readily available in front of their eyes.

Amazon Now X-Ray Packages?
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