[impatient]

Has anyone attempted to hit them twice? I decided to order a second device under a different name, credit card details and address using VPN.

Gonna go wild with this one, but the refund was initiated in less than an hour.

[pelaja]

Been 6 weeks and still waiting on my replacement, in the final stages of completing the paypal dispute (hopefully in my favor). When can I turn on the device? What is going to happen to the RMA, will they cancel it if they see that I have been refunded ny PayPal?

[mothered]

When can I turn on the device?

After the claim Is finalized, and the funds have cleared Into your account.

What is going to happen to the RMA, will they cancel it if they see that I have been refunded ny PayPal?

Yes.

[xxtrigsample]

Yep seems to be the way to go. Rapid replies too.

Good stuff boss

---

lol parcel arrived, spoke to Meta, claimed the box was empty, instant refund. What is going on?

contacted via whatsapp?

Contacted via the website -> complained about the empty parcel -> rep apologised -> photos sent -> refund approved

Hi, I just want some clarifications, my quest is being delivered tomorrow and I really don't want to mess this up.
Did you say that the quest box was empty? As in the headset was missing?
Or
Did you say that the brown shipping box was empty, and there was no quest box inside?

[Endeavor]

lol parcel arrived, spoke to Meta, claimed the box was empty, instant refund. What is going on?

Holy shit, some of y'all are getting this done so quick. I've been waiting for almost a week now for the investigation.

---

Just to clarify, I have contacted them multiple times about an update.

[impatient]

Good stuff boss

---

contacted via whatsapp?

Contacted via the website -> complained about the empty parcel -> rep apologised -> photos sent -> refund approved

Hi, I just want some clarifications, my quest is being delivered tomorrow and I really don't want to mess this up. 
Did you say that the quest box was empty? As in the headset was missing?
Or
Did you say that the brown shipping box was empty, and there was no quest box inside?

Meta's box was empty and the whole set was missing. Be polite and explain how shocked you felt.

[stealthysnake88]

Yep seems to be the way to go. Rapid replies too.

Good stuff boss

---

lol parcel arrived, spoke to Meta, claimed the box was empty, instant refund. What is going on?

contacted via whatsapp?

Contacted via the website -> complained about the empty parcel -> rep apologised -> photos sent -> refund approved

Hope mine is instant like that, did you have to open the box and show them the inside of it?

[impatient]

Good stuff boss

---

contacted via whatsapp?

Sadly yes. Unsealing it is the only way.

Contacted via the website -> complained about the empty parcel -> rep apologised -> photos sent -> refund approved

Hope mine is instant like that, did you have to open the box and show them the inside of it?

[xxtrigsample]

Contacted via the website -> complained about the empty parcel -> rep apologised -> photos sent -> refund approved

Hi, I just want some clarifications, my quest is being delivered tomorrow and I really don't want to mess this up. 
Did you say that the quest box was empty? As in the headset was missing?
Or
Did you say that the brown shipping box was empty, and there was no quest box inside?

Meta's box was empty and the whole set was missing. Be polite and explain how shocked you felt.

Thanks! I'll report back later today with the results. I feel like I could get away with DNA too since UPS isn't requiring a signature upon delivery.
I'll stick with what's been working for everyone though.

[lordbaldomero]

@mothered do you know if this work with the Quest Pro?