[Success] Super easy Oculus/Meta hit

mothered · 12-08-2022, 02:51 PM

(12-08-2022, 01:19 PM)Kumz1 Wrote: I told them it was an early Xmas present for my girlfriend and she was very disappointed when she opened the box, thought it was a prank. Done it over WhatsApp. Very little questions asked, only to confirm what was in the box (which I replied literally nothing). Refund came thru today

It doesn't get much easier than that.

Good approach by putting your girlfriend In the picture, well done.

impatient · 12-08-2022, 09:12 PM

Gosh, they are delivering mine with Yodel, which is known to mess up deliveries. Shall I claim EB?

stealthysnake88 · 12-08-2022, 10:21 PM

(12-08-2022, 01:19 PM)Kumz1 Wrote:
(12-08-2022, 10:15 AM)mothered Wrote:
(12-08-2022, 09:47 AM)Kumz1 Wrote: Put my claim in yesterday. Got refund email today. thanks
That was quick.

Did they simply approve the refund without complications?

Yep. I told them it was an early Xmas present for my girlfriend and she was very disappointed when she opened the box, thought it was a prank. Done it over WhatsApp. Very little questions asked, only to confirm what was in the box (which I replied literally nothing). Refund came thru today

Wow, that quick? Might have to contact via whatsapp if they done your investigation in one day

megden195 · 12-09-2022, 12:13 AM

worked really well, 1 week investigation EU region

mothered · 12-09-2022, 03:57 AM

(12-08-2022, 09:12 PM)impatient Wrote: Gosh, they are delivering mine with Yodel, which is known to mess up deliveries. Shall I claim EB?

Yes, go with what's currently working.

Kumz1 · 12-09-2022, 11:50 AM

(12-08-2022, 10:21 PM)stealthysnake88 Wrote:
(12-08-2022, 01:19 PM)Kumz1 Wrote:
(12-08-2022, 10:15 AM)mothered Wrote: That was quick.

Did they simply approve the refund without complications?

Yep. I told them it was an early Xmas present for my girlfriend and she was very disappointed when she opened the box, thought it was a prank. Done it over WhatsApp. Very little questions asked, only to confirm what was in the box (which I replied literally nothing). Refund came thru today
Wow, that quick? Might have to contact via whatsapp if they done your investigation in one day

Yep seems to be the way to go. Rapid replies too.

impatient · 12-09-2022, 12:47 PM

lol parcel arrived, spoke to Meta, claimed the box was empty, instant refund. What is going on?

stealthysnake88 · 12-09-2022, 02:11 PM

(12-09-2022, 11:50 AM)Kumz1 Wrote:
(12-08-2022, 10:21 PM)stealthysnake88 Wrote:
(12-08-2022, 01:19 PM)Kumz1 Wrote: Yep. I told them it was an early Xmas present for my girlfriend and she was very disappointed when she opened the box, thought it was a prank. Done it over WhatsApp. Very little questions asked, only to confirm what was in the box (which I replied literally nothing). Refund came thru today
Wow, that quick? Might have to contact via whatsapp if they done your investigation in one day

Yep seems to be the way to go. Rapid replies too.

Good stuff boss

(12-09-2022, 12:47 PM)impatient Wrote: lol parcel arrived, spoke to Meta, claimed the box was empty, instant refund. What is going on?

contacted via whatsapp?

Orlux · 12-09-2022, 02:49 PM

(05-13-2022, 02:38 PM)Nabeshin Wrote: I mean, I don't even know how I can even try to explain something so easy

- Order a Quest 2 with a guest account
- When it arrives, claim completely EB (nothing at all in the parcel) on their support page (I went with chat)
- They asked for photos of the outside and the inside of the box, provided them through the chat
- "We'll start an investigation with UPS"
- Wait 3 days
- We're still investigating but whatever, customer is always right, replacement or refund?
- Your choice, really

Done
Zero PR, zero extra questions, nothing at all but 3 days of silence and a refund.. the label on the package even registered 2kg as weight and yet not a single complain

Just to be on the safe I won't turn this on until this Sunday just to give it a couple days but in case it's blacklisted or something (doubt it but you never know) I'll either:
- play pirated games on it, offline
- buy a new one from any other shop, ask for a legit return and put the blacklisted one in the package

EDIT: for the love of whatever, DO NOT TURN THE DEVICE ON until you get your refund
I've already read about 2 different people getting their refund denied because they couldn't wait 2 days to play with it, obviously Meta WILL see the s/n went online and will cancel your claim, just wait until your money are back and then a couple days just to be sure

does it work if i picked it up from UPS?

impatient · 12-09-2022, 02:49 PM

(12-09-2022, 02:11 PM)stealthysnake88 Wrote:
(12-09-2022, 11:50 AM)Kumz1 Wrote:
(12-08-2022, 10:21 PM)stealthysnake88 Wrote: Wow, that quick? Might have to contact via whatsapp if they done your investigation in one day

Yep seems to be the way to go. Rapid replies too.
Good stuff boss

(12-09-2022, 12:47 PM)impatient Wrote: lol parcel arrived, spoke to Meta, claimed the box was empty, instant refund. What is going on?
contacted via whatsapp?

Contacted via the website -> complained about the empty parcel -> rep apologised -> photos sent -> refund approved