[Success] Huawei EB on earbuds

stealthysnake88 · 11-30-2022, 10:14 PM

(11-30-2022, 02:28 AM)mothered Wrote:
(11-29-2022, 08:04 PM)djduderizx Wrote:
(11-29-2022, 03:11 AM)mothered Wrote: Did you receive any replies since your last post?
Yes, they are not giving me a time date just saying they're working on it..
Do not give up - that's what they're hoping for.

Keep contacting them, even If It drags on for an entire month.

Will do, if worst comes i can legit return/ chargeback

mothered · 11-30-2022, 11:41 PM

(11-30-2022, 10:14 PM)djduderizx Wrote:
(11-30-2022, 02:28 AM)mothered Wrote:
(11-29-2022, 08:04 PM)djduderizx Wrote: Yes, they are not giving me a time date just saying they're working on it..
Do not give up - that's what they're hoping for.

Keep contacting them, even If It drags on for an entire month.
Will do, if worst comes i can legit return/ chargeback

Correct.

You have enough evidence to support your claim.

Crixus92 · 12-06-2022, 06:13 PM

(11-30-2022, 02:28 AM)mothered Wrote:
(11-29-2022, 08:04 PM)djduderizx Wrote:
(11-29-2022, 03:11 AM)mothered Wrote: Did you receive any replies since your last post?
Yes, they are not giving me a time date just saying they're working on it..
Do not give up - that's what they're hoping for.

Keep contacting them, even If It drags on for an entire month.

I asked them again by chat and here is the answer. Just send us the complaint and we will not hesitate to advance the processing of your complaint,

stealthysnake88 · 12-06-2022, 07:26 PM

(12-06-2022, 06:13 PM)Crixus92 Wrote:
(11-30-2022, 02:28 AM)mothered Wrote:
(11-29-2022, 08:04 PM)djduderizx Wrote: Yes, they are not giving me a time date just saying they're working on it..
Do not give up - that's what they're hoping for.

Keep contacting them, even If It drags on for an entire month.
I asked them again by chat and here is the answer. Just send us the complaint and we will not hesitate to advance the processing of your complaint,

Huawei support is so bad, still haven't got a time date on when my issue will be solved an absolute joke really.

Crixus92 · 12-06-2022, 11:03 PM

(11-29-2022, 09:28 AM)Ordnael92 Wrote:
(11-26-2022, 06:39 PM)Crixus92 Wrote: Following the processing and follow-up of your case, it turned out that your order was indeed sent in the package with the tracking number.
From the way they're wording it, it sounds like you claimed the whole package was empty rather than just the earbuds and charging case missing.

Yes correct

mothered · 12-07-2022, 01:33 AM

(12-06-2022, 06:13 PM)Crixus92 Wrote: I asked them again by chat and here is the answer. Just send us the complaint and we will not hesitate to advance the processing of your complaint,

I don't recall the events of your claim.

What complaint are they referring to?

Crixus92 · 12-07-2022, 02:34 PM

(12-07-2022, 01:33 AM)mothered Wrote:
(12-06-2022, 06:13 PM)Crixus92 Wrote: I asked them again by chat and here is the answer. Just send us the complaint and we will not hesitate to advance the processing of your complaint,
I don't recall the events of your claim.

What complaint are they referring to?

About your complaint related to your related to order n° pending a complaint from you to proceed with the continuity of the checks.

I had made an eb for earbuds pro 2 and they want a pr

mothered · 12-07-2022, 03:15 PM

(12-07-2022, 02:34 PM)Crixus92 Wrote: I had made an eb for earbuds pro 2 and they want a pr

Why not file the PR?

Crixus92 · 12-07-2022, 03:18 PM

(12-07-2022, 03:15 PM)mothered Wrote:
(12-07-2022, 02:34 PM)Crixus92 Wrote: I had made an eb for earbuds pro 2 and they want a pr
Why not file the PR?

I received the goods, it was me who told them eb

mothered · 12-07-2022, 03:26 PM

(12-07-2022, 03:18 PM)Crixus92 Wrote: I received the goods, it was me who told them eb

What Issue do you have with filing a PR?

[Success] Huawei EB on earbuds
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