[Alloogosht]

I placed an order through and tried to DNA the package but it led to an investigation which I usually don’t have to go through for Nike. I used my PayPal to pay for the order though and the email address used for the PayPal payment is associated with another account with multiple SE’s. This resulted in a fail and Nike emailed me the following message:

“Hi,



Thank you for contacting Nike regarding your recent orders. Due to the activity across your multiple accounts we will be unable to offer courtesy services that fall outside of our standard Nike policies.

Going forward we will be unable to provide any further courtesy refunds or reshipments for returns, missing items, or missing packages.



Once returns are received at our warehouse processing generally takes 3-5 business days. All future returns will need to complete all the steps of the return process at the warehouse before a refund is issued. We will also be unable to override the results of our warehouse's inspection.



Additionally, we can no longer initiate any UPS/FedEx investigations or provide any further courtesies assistance for packages reported missing after the courier reports the shipment delivered. For further assistance you will need to contact UPS/FedEx about your shipment’s status as Nike is unable to further assist.



I recommend future returns of multiple items or high value be taken to a retail Nike location. You can confirm the refunds issued with a local Nike athlete, and your refund will be issued quicker than when you ship the return to our warehouse.



Sincerely,



Nike Services “

Does that mean I can’t even return this order to get my money back as it states that they won’t offer me refunds for returns?

[mothered]

Does that mean I can’t even return this order to get my money back

Correct.

They've stated It below:

Due to the activity across your multiple accounts we will be unable to offer courtesy services
we will be unable to provide any further courtesy refunds or reshipments for returns, missing items, or missing packages.

[Alloogosht]

Does that mean I can’t even return this order to get my money back

Correct.

They've stated It below:

Due to the activity across your multiple accounts we will be unable to offer courtesy services
we will be unable to provide any further courtesy refunds or reshipments for returns, missing items, or missing packages.

Should I not even try to go in store and see if I can get a refund on return?

---

Does that mean I can’t even return this order to get my money back

Correct.

They've stated It below:

Due to the activity across your multiple accounts we will be unable to offer courtesy services
we will be unable to provide any further courtesy refunds or reshipments for returns, missing items, or missing packages.

Would I also not be able to dispute this purchase in paypal?

[Doomza]

Does that mean I can’t even return this order to get my money back

Correct.

They've stated It below:

Due to the activity across your multiple accounts we will be unable to offer courtesy services
we will be unable to provide any further courtesy refunds or reshipments for returns, missing items, or missing packages.

Should I not even try to go in store and see if I can get a refund on return?

---

Does that mean I can’t even return this order to get my money back

Correct.

They've stated It below:

Due to the activity across your multiple accounts we will be unable to offer courtesy services
we will be unable to provide any further courtesy refunds or reshipments for returns, missing items, or missing packages.

Would I also not be able to dispute this purchase in paypal?

PayPal will side with Nike.

[mothered]

Should I not even try to go in store and see if I can get a refund on return?

Try It.

There's nothing to lose and everything to gain - should It succeed.

Would I also not be able to dispute this purchase in paypal?

PayPal will side with the seller based on tracking confirmation.