bose fail? 10-13-2022, 06:18 PM
#1
recently tried the bose quiet comforts 2, but i was told the weight was correct and the "team" managing my order comfirmed they were inside. i was told to contact ups, any input?
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RE: bose fail? 10-13-2022, 06:19 PM
#2
(10-13-2022, 06:18 PM)kurdio Wrote: recently tried the bose quiet comforts 2, but i was told the weight was correct and the "team" managing my order comfirmed they were inside. i was told to contact ups, any input?so you have tried EB?
(10-13-2022, 06:19 PM)barni958 Wrote:(10-13-2022, 06:18 PM)kurdio Wrote: recently tried the bose quiet comforts 2, but i was told the weight was correct and the "team" managing my order comfirmed they were inside. i was told to contact ups, any input?so you have tried EB?
Tell them to provide proof about the items being in the box and the exact weight.
(This post was last modified: 10-13-2022, 06:20 PM by barni958.)
RE: bose fail? 10-13-2022, 06:24 PM
#3
(10-13-2022, 06:19 PM)barni958 Wrote:forgot to clarify, but yes eb. i definetly could do that tomorrow, but i wouldn´t know what to do if they either a) provided proof or b) just denies my claim. and should i even contact ups(10-13-2022, 06:18 PM)kurdio Wrote: recently tried the bose quiet comforts 2, but i was told the weight was correct and the "team" managing my order comfirmed they were inside. i was told to contact ups, any input?so you have tried EB?
(10-13-2022, 06:19 PM)barni958 Wrote:(10-13-2022, 06:18 PM)kurdio Wrote: recently tried the bose quiet comforts 2, but i was told the weight was correct and the "team" managing my order comfirmed they were inside. i was told to contact ups, any input?so you have tried EB?
Tell them to provide proof about the items being in the box and the exact weight.
just some context i did clarify multiple times that there was no damage on the box and the order is via paypal (i have multiple purchases via paypal but i am currently disputing the quest 2)
RE: bose fail? 10-13-2022, 06:27 PM
#4
(10-13-2022, 06:24 PM)kurdio Wrote:They most likely don't have any proof.(10-13-2022, 06:19 PM)barni958 Wrote:forgot to clarify, but yes eb. i definetly could do that tomorrow, but i wouldn´t know what to do if they either a) provided proof or b) just denies my claim. and should i even contact ups(10-13-2022, 06:18 PM)kurdio Wrote: recently tried the bose quiet comforts 2, but i was told the weight was correct and the "team" managing my order comfirmed they were inside. i was told to contact ups, any input?so you have tried EB?
(10-13-2022, 06:19 PM)barni958 Wrote: so you have tried EB?
Tell them to provide proof about the items being in the box and the exact weight.
just some context i did clarify multiple times that there was no damage on the box and the order is via paypal (i have multiple purchases via paypal but i am currently disputing the quest 2)
Did you order from Bose directly? And are they liable about lost shipments?
RE: bose fail? 10-13-2022, 06:31 PM
#5
(10-13-2022, 06:27 PM)barni958 Wrote:yeah directly, i don´t believe they are liable but i have done an eb in the past which was straight forward.(10-13-2022, 06:24 PM)kurdio Wrote:They most likely don't have any proof.(10-13-2022, 06:19 PM)barni958 Wrote: so you have tried EB?forgot to clarify, but yes eb. i definetly could do that tomorrow, but i wouldn´t know what to do if they either a) provided proof or b) just denies my claim. and should i even contact ups
just some context i did clarify multiple times that there was no damage on the box and the order is via paypal (i have multiple purchases via paypal but i am currently disputing the quest 2)
Did you order from Bose directly? And are they liable about lost shipments?
RE: bose fail? 10-13-2022, 08:08 PM
#7
(10-13-2022, 07:33 PM)djduderizx Wrote:they closed after i started this thread, but i am definetly planning on doing that, only thing is i would like to be prepared to get that refund(10-13-2022, 06:18 PM)kurdio Wrote: recently tried the bose quiet comforts 2, but i was told the weight was correct and the "team" managing my order comfirmed they were inside. i was told to contact ups, any input?Try contacting bose again?
RE: bose fail? 10-14-2022, 11:23 AM
#8
quick bump, going to enter a new livechat soon. any tips for when they say "our team has comfirmed the package was inside the box"?
RE: bose fail? 10-14-2022, 11:52 AM
#9
(10-14-2022, 11:23 AM)kurdio Wrote: quick bump, going to enter a new livechat soon. any tips for when they say "our team has comfirmed the package was inside the box"?
What did you exactly said ? That the whole item was missing (earbuds+case) ?
Do they have a whattsap service ? Maybe try there this time.
RE: bose fail? 10-14-2022, 12:02 PM
#10
(10-14-2022, 11:52 AM)MadLightning Wrote:charging case and earbuds, their whatsapp couldn´t help my situation since they´re a different region. currently waiting for a call(10-14-2022, 11:23 AM)kurdio Wrote: quick bump, going to enter a new livechat soon. any tips for when they say "our team has comfirmed the package was inside the box"?
What did you exactly said ? That the whole item was missing (earbuds+case) ?
Do they have a whattsap service ? Maybe try there this time.
