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SunglassHut EB filter_list
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ludo Offline
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RE: SunglassHut EB 09-23-2022, 06:16 PM #21
(09-23-2022, 05:36 PM)dagaggg Wrote:
(09-23-2022, 09:49 AM)ludo Wrote:
(09-23-2022, 06:59 AM)dagaggg Wrote: I did PEB, but some reason it was perceived as DNA. It was successful, but I had my local UPS guy banging my door down.
what u mean u had ur ups guy bang your door down? did he show up at you house and insulted you or something like that? I ask this because I just claimed a dna on an order and dont know what the guy who delivered it will do

Like Mothered said, just ignore the driver if he comes. As far as Sunglass Hut goes, they will pretty much immediately refund you, but they may ask UPS to investigate even after you get your money back.

UPS driver has to do an investigation when a customer complains about DNA. The dude was upset because he delivered the package, and Sunglass Hut said that I never received it.
How can i avoid him? I will do more orders obviously so he will come a day

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dagaggg Offline
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RE: SunglassHut EB 09-23-2022, 06:36 PM #22
(09-23-2022, 06:16 PM)ludo Wrote:
(09-23-2022, 05:36 PM)dagaggg Wrote:
(09-23-2022, 09:49 AM)ludo Wrote: what u mean u had ur ups guy bang your door down? did he show up at you house and insulted you or something like that? I ask this because I just claimed a dna on an order and dont know what the guy who delivered it will do

Like Mothered said, just ignore the driver if he comes. As far as Sunglass Hut goes, they will pretty much immediately refund you, but they may ask UPS to investigate even after you get your money back.

UPS driver has to do an investigation when a customer complains about DNA. The dude was upset because he delivered the package, and Sunglass Hut said that I never received it.
How can i avoid him? I will do more orders obviously so he will come a day

Try to find out which couriers deliver for which companies, and try to spread out SEs across couriers. Also try to spread SE's over time.

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mothered Offline
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RE: SunglassHut EB 09-24-2022, 03:58 AM #23
(09-23-2022, 06:16 PM)ludo Wrote: How can i avoid him?
Simple - don't communicate with him.
[Image: AD83g1A.png]

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kamikaze Offline
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RE: SunglassHut EB 09-30-2022, 02:35 PM #24
Refunded today and UPS collected the empty sunglasses
(This post was last modified: 09-30-2022, 02:35 PM by kamikaze.)

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mothered Offline
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RE: SunglassHut EB 10-03-2022, 03:40 AM #25
(09-30-2022, 02:35 PM)kamikaze Wrote: Refunded today and UPS collected the empty sunglasses
I didn't expect anything less, congrats.
[Image: AD83g1A.png]

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Keepee Offline
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RE: SunglassHut EB 10-10-2022, 11:47 PM #26
(09-30-2022, 02:35 PM)kamikaze Wrote: Refunded today and UPS collected the empty sunglasses

What price range was your refund?

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kamikaze Offline
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RE: SunglassHut EB 10-12-2022, 09:35 AM #27
(10-10-2022, 11:47 PM)Keepee Wrote:
(09-30-2022, 02:35 PM)kamikaze Wrote: Refunded today and UPS collected the empty sunglasses

What price range was your refund?

£300

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Keepee Offline
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RE: SunglassHut EB 10-12-2022, 04:15 PM #28
(10-12-2022, 09:35 AM)kamikaze Wrote:
(10-10-2022, 11:47 PM)Keepee Wrote:
(09-30-2022, 02:35 PM)kamikaze Wrote: Refunded today and UPS collected the empty sunglasses

What price range was your refund?

£300

thanks

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drvn Offline
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RE: SunglassHut EB 10-23-2022, 12:15 AM #29
did you go through investigation? any idea how to skip the investigation? either it is dna/eb or pushing harder. Also on EB they are asking of photos. with dna you can bypass this

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mothered Offline
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RE: SunglassHut EB 10-23-2022, 01:40 AM #30
(10-23-2022, 12:15 AM)drvn Wrote: Also on EB they are asking of photos. with dna you can bypass this
In terms of the DNA, It's very simple to circumvent photographic evidence - both external and the home's entryway.
[Image: AD83g1A.png]

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