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Four Years of Service
Posts: 201
Threads: 18
RE: SE smartphone shipped DHL 10-02-2022, 03:46 PM
#11
Ok, thanks so considering the wrong item received as last resort, will be using the SNAD claim directly with paypal, correct? Or will have to contact seller on their site first?
Also the phone was ordered 4 days ago, I am still in time to order another product?
Will have to order a cheap product with different account, name, address and card is that correct? Will this method work even if the phone to be SEed has already been shipped?
-Updates: @
mothered I just checked the tracking and the phone already arrived in US so probably 1 or 2 days and will arrive. Hopefully will have a valid plan to still SE this product
(This post was last modified: 10-03-2022, 01:53 AM by mammta21.
Edit Reason: Updates
)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE smartphone shipped DHL 10-03-2022, 02:57 AM
#12
(10-02-2022, 03:46 PM)mammta21 Wrote: considering the wrong item received as last resort, will be using the SNAD claim directly with paypal, correct?
Correct.
Open a dispute directly with PayPal through their Resolution Centre.
(10-02-2022, 03:46 PM)mammta21 Wrote: Also the phone was ordered 4 days ago, I am still in time to order another product?
It's pushing the time frame, but It can still be done.
(10-02-2022, 03:46 PM)mammta21 Wrote: Will have to order a cheap product with different account, name, address and card is that correct?
Yes.
(10-02-2022, 03:46 PM)mammta21 Wrote: Will this method work even if the phone to be SEed has already been shipped?
The wrong Item doesn't need to be purchased and shipped on the same day as the Item being SEd.
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Four Years of Service
Posts: 201
Threads: 18
RE: SE smartphone shipped DHL 10-03-2022, 03:06 AM
#13
Ok thank you so much! I will buy something cheap now and hopefully will be able to SE the phone, will give you updates! Also before doing the claim on Paypal should I wait for the cheap product to arrive first? Thanks a lot for all your support @
mothered
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE smartphone shipped DHL 10-03-2022, 03:11 AM
#14
(10-03-2022, 03:06 AM)mammta21 Wrote: Also before doing the claim on Paypal should I wait for the cheap product to arrive first?
Yes, wait until It's received.
(10-03-2022, 03:06 AM)mammta21 Wrote: Thanks a lot for all your support @mothered
You're welcome.
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Four Years of Service
Posts: 201
Threads: 18
RE: SE smartphone shipped DHL 10-03-2022, 03:30 AM
#15
@
mothered One last thing before I order the cheap product. I will use a fantasy name, a different payment method and for the address is ok if I stay in the same street, just different number?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE smartphone shipped DHL 10-03-2022, 03:34 AM
#16
(10-03-2022, 03:30 AM)mammta21 Wrote: One last thing before I order the cheap product. I will use a fantasy name, a different payment method and for the address is ok if I stay in the same street, just different number?
Yes, all the above Is fine.
Four Years of Service
Posts: 201
Threads: 18
RE: SE smartphone shipped DHL 10-03-2022, 03:40 AM
#17
@
mothered Won't the seller notice the same street and report it to paypal during claim? Also because when doing the wrong Item method i guess paypal will want a picture of the wrong item and if the seller sees the picture will recognize that is the cheap product, no?
(This post was last modified: 10-03-2022, 03:42 AM by mammta21.
Edit Reason: adding details
)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE smartphone shipped DHL 10-03-2022, 09:54 AM
#18
(10-03-2022, 03:40 AM)mammta21 Wrote: @mothered Won't the seller notice the same street and report it to paypal during claim?
It's not your address, so there's no association to you.
(10-03-2022, 03:40 AM)mammta21 Wrote: Also because when doing the wrong Item method i guess paypal will want a picture of the wrong item and if the seller sees the picture will recognize that is the cheap product, no?
Correct, but you're claiming to have received a wrong Item (the cheap product) to what was originally ordered, so the photo justifies It.
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Four Years of Service
Posts: 201
Threads: 18
RE: SE smartphone shipped DHL 10-03-2022, 02:08 PM
#19
(10-03-2022, 09:54 AM)mothered Wrote: (10-03-2022, 03:40 AM)mammta21 Wrote: @mothered Won't the seller notice the same street and report it to paypal during claim?
It's not your address, so there's no association to you.
(10-03-2022, 03:40 AM)mammta21 Wrote: Also because when doing the wrong Item method i guess paypal will want a picture of the wrong item and if the seller sees the picture will recognize that is the cheap product, no?
Correct, but you're claiming to have received a wrong Item (the cheap product) to what was originally ordered, so the photo justifies It.
Ok, thanks a lot, will order the cheap product now, before is too late. Also can i use the phone meanwhile? Is an android that the shop previously opened to test and review it. Or is better to wait after paypal refund?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE smartphone shipped DHL 10-03-2022, 03:05 PM
#20
(10-03-2022, 02:08 PM)mammta21 Wrote: can i use the phone meanwhile? Is an android that the shop previously opened to test and review it. Or is better to wait after paypal refund?
To play It safe, It's best to wait until the funds have cleared Into your account.