What method should I use? - A question from a newbie

mothered · 09-28-2022, 11:18 AM

(09-28-2022, 07:16 AM)casyio Wrote: Earlier you said Amazon doesn't use CCTV cameras, so it should work right?

Correct.

(09-28-2022, 07:16 AM)casyio Wrote: What about the manufactures CCTV cameras, do they matter?

That's "If" the factory has CCTV - not all do.

If so and Amazon decides to liaise with the manufacturer, they'll refer to the Item batch number to see whether Issues have been reported with that shipment of goods - which Is very difficult to Identify/pinpoint "your" actual product.

casyio · 09-28-2022, 11:54 AM

(09-28-2022, 11:18 AM)mothered Wrote: If so and Amazon decides to liaise with the manufacturer, they'll refer to the Item batch number to see whether Issues have been reported with that shipment of goods - which Is very difficult to Identify/pinpoint "your" actual product.

So its unlikely that amazon will reach out to the manfacturer.
I think I should be good, I ordered the SSD yesterday and it is supposed to arrive tmrw. Ill just stick to the story without going into too much detail.
Thanks for your help.

mothered · 09-28-2022, 12:17 PM

(09-28-2022, 11:54 AM)casyio Wrote: I ordered the SSD yesterday and it is supposed to arrive tmrw. Ill just stick to the story without going into too much detail.

Yes, In the Initial stage of the claim, don't provide anymore Information than you need to.

(09-28-2022, 11:54 AM)casyio Wrote: Thanks for your help.

You're welcome.

casyio · 09-29-2022, 08:03 PM

Update:
Worked out perfectly, the chat only took a couple of minutes, they refunded almost instantly.
I was asked to send the empty box back but I made a story up and wasn't required to send the box back.
Again thanks for your help and guidance.

Matapocho10 · 09-29-2022, 08:57 PM

(09-29-2022, 08:03 PM)casyio Wrote: Update:
Worked out perfectly, the chat only took a couple of minutes, they refunded almost instantly.
I was asked to send the empty box back but I made a story up and wasn't required to send the box back.
Again thanks for your help and guidance.

Good job for this but the CPU?

stealthysnake88 · 09-29-2022, 09:14 PM

(09-29-2022, 08:03 PM)casyio Wrote: Update:
Worked out perfectly, the chat only took a couple of minutes, they refunded almost instantly.
I was asked to send the empty box back but I made a story up and wasn't required to send the box back.
Again thanks for your help and guidance.

Well done king!

mothered · 09-30-2022, 03:40 AM

(09-29-2022, 08:03 PM)casyio Wrote: Worked out perfectly, the chat only took a couple of minutes, they refunded almost instantly.

I didn't expect anything less.

Congrats.

casyio · 09-30-2022, 06:16 AM

(09-29-2022, 08:57 PM)Matapocho10 Wrote: Good job for this but the CPU?

I decided to first try to SE the SSD since it would be easier. Next time I will try to SE a CPU.

mothered · 09-30-2022, 10:48 AM

(09-30-2022, 06:16 AM)casyio Wrote: Next time I will try to SE a CPU.

If you're going to EB It, as you're aware, the CPU cannot be viewed externally.

If opting to SE the entire contents (CPU and Its packaging), It may well take the weight over the 120 gram limit - which Is why I'm suggesting only the CPU. The lighter the weight, the better the chance of success.

casyio · 09-30-2022, 01:36 PM

(09-30-2022, 10:48 AM)mothered Wrote: If opting to SE the entire contents (CPU and Its packaging), It may well take the weight over the 120 gram limit - which Is why I'm suggesting only the CPU. The lighter the weight, the better the chance of success.

Thanks for your advice, as you described I will only remove the CPU and leave the packaging in the box.