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Four Years of Service
Posts: 85
Threads: 13
RE: Samsung watch sn 09-16-2022, 03:07 AM
#11
(09-15-2022, 04:18 PM)mothered Wrote: (09-15-2022, 01:20 PM)mike oxlong Wrote: Was gna say that but I was questioning would lit worker better or just FTID them normally?
Use a method that has a proven track record of success - In this case, boxing.
So I have contacted them saying that my touchscreen is unresponsive and shuts down on its own. so they requested that I take it to a Samsung shop or send it in for an assessment this is when I box them correct?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Samsung watch sn 09-16-2022, 03:58 AM
#12
(09-16-2022, 03:07 AM)monkey123. Wrote: So I have contacted them saying that my touchscreen is unresponsive and shuts down on its own. so they requested that I take it to a Samsung shop or send it in for an assessment this is when I box them correct?
Correct, namely when you opt for this:
Quote:send it in for an assessment
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Four Years of Service
Posts: 85
Threads: 13
RE: Samsung watch sn 09-16-2022, 04:48 AM
#13
(09-16-2022, 03:58 AM)mothered Wrote: (09-16-2022, 03:07 AM)monkey123. Wrote: So I have contacted them saying that my touchscreen is unresponsive and shuts down on its own. so they requested that I take it to a Samsung shop or send it in for an assessment this is when I box them correct?
Correct, namely when you opt for this:
Quote:send it in for an assessment
So will it work out fine if I box it or will there be problems?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Samsung watch sn 09-16-2022, 10:34 AM
#14
(09-16-2022, 04:48 AM)monkey123. Wrote: So will it work out fine if I box it or will there be problems?
Because you have very little to no control of what takes place when your claim Is In the hands of the representative(s), unless It's approved on the spot, there's always an element of difficulty with every SE.
When giving out advice on this board, my job as a social engineer, Is to significantly minimize complications by providing the best course of action - which I'm doing In this case. Should problems arise, we'll tackle them In a step-by-step manner until a favourable outcome Is achieved.
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Four Years of Service
Posts: 320
Threads: 21
RE: Samsung watch sn 09-17-2022, 07:06 PM
#15
(09-15-2022, 04:18 PM)mothered Wrote: (09-15-2022, 01:20 PM)mike oxlong Wrote: Was gna say that but I was questioning would lit worker better or just FTID them normally?
Use a method that has a proven track record of success - In this case, boxing.
Sorry if I might sound dumb but I pretty sure boxing is FTID 😅😅
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Samsung watch sn 09-18-2022, 02:43 AM
#16
(09-17-2022, 07:06 PM)mike oxlong Wrote: Sorry if I might sound dumb but I pretty sure boxing is FTID 😅😅
Totally different.
Boxing does not Involve manipulating the shipping label In any way, shape, or form.
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