[brr45]

Hi all, i'm currently trying my first "real" SE today. By this I mean I've been doing DNA method on Amazon for years without knowing about the SE scene, I just do it everytime they leave the package in front of my door, bc it's common in my building that packages get stolen when they are just left like that. It was always for cheap items of less than 100€ though, and always just an easy 5mn call, they tell me to wait 2 days for investigation then i call 2 days after and they instantly refund

ANYWAY, this time i'm trying to do it consciously and for a high value item, in this case a pair of Bang & Olufsen headphones bought for 899€ from their website. I just got it, did a fake signature, and all right.

The plan is to DNA it, but I wonder if it's a good idea that I start to use it now, because to start it the first time i have to download their app and do a full opt-in with my name etc., BUT they talk about a "proactive guarantee" which says that they automatically receive rapports if the headphones have a problem and thus they can proactively contact me in case it happens. It makes me wonder if a DNA method would really work there, because it would mean that they know I'm actually using the headphones. And even if I get a refund and use it after they would notice it right ? Or could I try to claim I am not the guy using it, by creating a new account with fake name and everything ?

Hmm. It's my first serious try, I'm using it to learn and I can afford the loss if ever it fails, though i'd like to know what an experienced SEer would do now.

Thanks for any advice!

(forgot to mention I'm not native english speaker so don't hesitate to tell me if i'm not clear enough)

[b074k1]

Just wait a week. It's not like you need it right now. Better to have it sealed in case things go south. Pick a path that you will not regret.

[Ordnael92]

And, should you wish to get some extra safety, order the same headphones from a different shop and return the other pair to them.

[brr45]

Alright, thanks for the answers. I guess mistakes have already been made by me, because in gathering information i completely forgot the part where you have to opt-in into your account to start using the product.

And I already unboxed it like a savage, so it's too late for sealed box method.

I stopped when i saw i had to download their app and opt-in, and that's where I am right now, will wait a bit before making any move to be sure!

[Ordnael92]

Alright, thanks for the answers. I guess mistakes have already been made by me, because in gathering information i completely forgot the part where you have to opt-in into your account to start using the product.

And I already unboxed it like a savage, so it's too late for sealed box method.

I stopped when i saw i had to download their app and opt-in, and that's where I am right now, will wait a bit before making any move to be sure!

Then I'd say to just wait until the funds have cleared into your account before using the headphones, I highly doubt they're going to run after you once the claim is over

[brr45]

Thank you guys, I will not use it for now and wait maybe a few days to contact them with a DNA speech

I'm making my beginner mistakes and learning from it

Will update on how it goes, as I think i never saw testimonies about Bang&Olufsen.

(and special thanks to mothered for all the work when you see this)

[Nabeshin]

Also, if you used a disposable VCC, you can just cancel it after you get your refund so you won't be rebilled for sure