[mothered]

my parcel will arrive today.  i ordered two items but it seems like they will come seperated. the delivery info says the parcel has 0.2kg

That's the shipping/gross weight.

You've stated the Item Itself Is 105 grams, which make sense.

am i good to go or will i have troubles claiming EB

Is It only the one Item you'll be SEing?

[emmo52]

my parcel will arrive today.  i ordered two items but it seems like they will come seperated. the delivery info says the parcel has 0.2kg

That's the shipping/gross weight.

You've stated the Item Itself Is 105 grams, which make sense.

am i good to go or will i have troubles claiming EB

Is It only the one Item you'll be SEing?

Yes it is the only Item!

[mothered]

my parcel will arrive today.  i ordered two items but it seems like they will come seperated. the delivery info says the parcel has 0.2kg

That's the shipping/gross weight.

You've stated the Item Itself Is 105 grams, which make sense.

am i good to go or will i have troubles claiming EB

Is It only the one Item you'll be SEing?

Yes it is the only Item!

Is It the one at 105 grams?

If so, the EB Is good to go. By the way, what Is the actual Item?

[emmo52]

That's the shipping/gross weight.

You've stated the Item Itself Is 105 grams, which make sense.



Is It only the one Item you'll be SEing?

Yes it is the only Item!

Is It the one at 105 grams?

If so, the EB Is good to go. By the way, what Is the actual Item?

The Item is Sony wf1000xm4

Just to make sure I remember everything correctly

Parcel came
I opened It
It was completely empty, no Sony box nothing
The parcel was NOT damaged or opened before
Profit

[mothered]

The Item is Sony wf1000xm4

They're a lot lighter than 105 grams.

From memory, I believe around 40 grams.

Just to make sure I remember everything correctly

I've edited It as follows:

• Parcel came
  
• I opened It
  
• The box was empty, no Sony earbuds/headphones
  
• Contacted the company 30 minutes later, and told the rep of the event above
  
• Profit
  

[emmo52]

The Item is Sony wf1000xm4

They're a lot lighter than 105 grams.

From memory, I believe around 40 grams.

Just to make sure I remember everything correctly

I've edited It as follows:

• Parcel came
  
• I opened It
  
• The box was empty, no Sony earbuds/headphones
  
• Contacted the company 30 minutes later, and told the rep of the event above
  
• Profit
  

Alright thank you,

Another question is do you know if the Support Sees which device im using right now? I know that they can see what ure typing before u hit enter, but do they see what device I use ?

[mothered]

do you know if the Support Sees which device im using right now? I know that they can see what ure typing before u hit enter, but do they see what device I use ?

Are you referring to communicating via live chat?

[emmo52]

do you know if the Support Sees which device im using right now? I know that they can see what ure typing before u hit enter, but do they see what device I use ?

Are you referring to communicating via live chat?

Yes I'd prefer it via live Chat

[mothered]

do you know if the Support Sees which device im using right now? I know that they can see what ure typing before u hit enter, but do they see what device I use ?

Are you referring to communicating via live chat?

Yes I'd prefer it via live Chat

The agent on the other end cannot see the details of your device.

[emmo52]

Are you referring to communicating via live chat?

Yes I'd prefer it via live Chat

The agent on the other end cannot see the details of your device.

Rep told me he will send it to the special Team and I will get contacted in 48H

Ill keep you updated.