[mothered]

Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

I will receive an email about my refund within 1-3  business days

^ Was that his exact wording?

[extendobans_]

Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

I will receive an email about my refund within 1-3  business days

^ Was that his exact wording?

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

[mothered]

Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."

The escalation team Is reviewing/assessing your claim, and the refund Is pending on the outcome of their findings.

They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

Good.

You can start using the watch after the funds have cleared Into your account.

[Mo2999]

Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

I will receive an email about my refund within 1-3  business days

^ Was that his exact wording?

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

Have you got a response?

[stealthysnake88]

Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

I will receive an email about my refund within 1-3  business days

^ Was that his exact wording?

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

Nike are taking long with investigations, for my dna its been nearly 2 weeks!

[extendobans_]

^ Was that his exact wording?

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

Have you got a response?

No. Nike told me they would reach out within 1-3 business days, depending on the queue. Hopefully I will receive an email by this coming Wednesday, Aug 3.

[mothered]

Nike are taking long with investigations, for my dna its been nearly 2 weeks!

Have you contacted them asking where your claim stands?

[stealthysnake88]

Nike are taking long with investigations, for my dna its been nearly 2 weeks!

Have you contacted them asking where your claim stands?

My ref confirmation email finally came today but it took so long, im going to do ftid weighted next if i hit nike

[mothered]

My ref confirmation email finally came today but it took so long

Patience Is a must when social engineering - delays will Inevitably be experienced every so often.

Congrats on the refund.

im going to do ftid weighted next if i hit nike

Good luck.

[Mo2999]

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

Have you got a response?

No. Nike told me they would reach out within 1-3 business days, depending on the queue. Hopefully I will receive an email by this coming Wednesday, Aug 3.

Hi, how did this SE go?