Absolutely noob at SEing if anyone can help please do

mothered · 05-29-2022, 12:36 PM

(05-29-2022, 12:22 PM)ap4620742 Wrote: alright i would choose amazon

There's a few methods to choose from:

DNA (non-OTP delivery)
The sealed box (packaging compatibility)
The wrong Item received
The disposed of the faulty Item

ap4620742 · 05-29-2022, 02:50 PM

(05-29-2022, 12:36 PM)mothered Wrote:
(05-29-2022, 12:22 PM)ap4620742 Wrote: alright i would choose amazon
There's a few methods to choose from:

DNA (non-OTP delivery)

The sealed box (packaging compatibility)

The wrong Item received

The disposed of the faulty Item

alright and what do you suggest i should choose?...also i live in india and i guess we dont have refunds?....cause i also want a samsung S22 ultra...just forget about the s8 ultra....

mothered · 05-29-2022, 04:17 PM

(05-29-2022, 02:50 PM)ap4620742 Wrote: ...also i live in india and i guess we dont have refunds?.

Why not?

(05-29-2022, 02:50 PM)ap4620742 Wrote: i also want a samsung S22 ultra
what do you suggest i should choose?

The DNA Is the obvious choice but If you opt for It, find out whether an OTP will be required on delivery.

The Samsung Galaxy S22 Is packaged with two circular clear seals on each end of the box, which are not difficult to remove and reseal, hence the sealed box method Is compatible.

ap4620742 · 05-29-2022, 04:31 PM

(05-29-2022, 04:17 PM)mothered Wrote:
(05-29-2022, 02:50 PM)ap4620742 Wrote: ...also i live in india and i guess we dont have refunds?.
Why not?

(05-29-2022, 02:50 PM)ap4620742 Wrote: i also want a samsung S22 ultra
what do you suggest i should choose?
The DNA Is the obvious choice but If you opt for It, find out whether an OTP will be required on delivery.

The Samsung Galaxy S22 Is packaged with two circular clear seals on each end of the box, which are not difficult to remove and reseal, hence the sealed box method Is compatible.

I dont know why they dont give refunds....and about the DNA method, i think that they dont ask for OTP but i haven't ordered such a costly product so i dont know about that.

mothered · 05-30-2022, 04:18 AM

(05-29-2022, 04:31 PM)ap4620742 Wrote: I dont know why they dont give refunds...

What exactly have you experienced?

(05-29-2022, 04:31 PM)ap4620742 Wrote: about the DNA method, i think that they dont ask for OTP but i haven't ordered such a costly product so i dont know about that.

Go to the Amazon checkout page, and see the delivery requirements - the OTP Is usually listed there.

ap4620742 · 05-30-2022, 12:14 PM

(05-30-2022, 04:18 AM)mothered Wrote:
(05-29-2022, 04:31 PM)ap4620742 Wrote: I dont know why they dont give refunds...
What exactly have you experienced?

(05-29-2022, 04:31 PM)ap4620742 Wrote: about the DNA method, i think that they dont ask for OTP but i haven't ordered such a costly product so i dont know about that.
Go to the Amazon checkout page, and see the delivery requirements - the OTP Is usually listed there.

I actually ordered earphones and then they were faulty so i tried to return them and then it showed that it can only be replaced not refunded....and thats why i think that they don't give refunds

mothered · 05-30-2022, 12:55 PM

(05-30-2022, 12:14 PM)ap4620742 Wrote: I actually ordered earphones and then they were faulty so i tried to return them and then it showed that it can only be replaced not refunded....and thats why i think that they don't give refunds

That's because they're earphones/headphones.

They are only eligible for replacement. Many other products can be refunded.

Yxss1n · 05-30-2022, 01:31 PM

If anyone can help me, I just got airpod pros and a case from Amazon and I got out of a chat with support and I said it was an eb and he said he’d move me up to the special team that handles this and I got an email saying that they won’t be refunding me and I can contact the authorities if I want to go further. Anyway I can sort this out?

shinee · 05-30-2022, 03:22 PM

(05-30-2022, 01:31 PM)Yxss1n Wrote: If anyone can help me, I just got airpod pros and a case from Amazon and I got out of a chat with support and I said it was an eb and he said he’d move me up to the special team that handles this and I got an email saying that they won’t be refunding me and I can contact the authorities if I want to go further. Anyway I can sort this out?

that sounds kinda awkward. what did u say to the reps? anything that might be inconsistent with your EB story?

Yxss1n · 05-30-2022, 03:35 PM

(05-30-2022, 03:22 PM)shinee Wrote:
(05-30-2022, 01:31 PM)Yxss1n Wrote: If anyone can help me, I just got airpod pros and a case from Amazon and I got out of a chat with support and I said it was an eb and he said he’d move me up to the special team that handles this and I got an email saying that they won’t be refunding me and I can contact the authorities if I want to go further. Anyway I can sort this out?
that sounds kinda awkward. what did u say to the reps? anything that might be inconsistent with your EB story?

I just said that the airpods arrived and when my sister opened the box it was empty, I was outraged as this was a gift for her, then he said it mightve been the wrong package and might arrive at 1 June then I said thats too late as her birthday is today and need to give the gift today, and then he said he'd tell the team who deal with this and theyll send me an email in 24hrs. The email said that they cant refund or replace my airpods and if i want to continue with it I can contact the authorities or the bank.