[Andrea Bags]

I told the rep that police are refusing to provide a report, and they told me that they are unable to do anything unless they have a police report, even though it’s clearly not theft

It's a typical response from Amazon's representatives, most of whom fail to use common sense with claims that are clearly not associated with theft.

Did you use real or fake details on the account?

Can I ask why it would matter to file a police report under a fake name as it can be done online? Also I’d like to know would they even realise if you give a fake police reference number?

They contact the police department.

[Itsit]

It's a typical response from Amazon's representatives, most of whom fail to use common sense with claims that are clearly not associated with theft.

Did you use real or fake details on the account?

Can I ask why it would matter to file a police report under a fake name as it can be done online? Also I’d like to know would they even realise if you give a fake police reference number?

They contact the police department.

For real lol. That’s insane. Fake details on a police report shouldn’t be a problem then, right?

[Andrea Bags]

Can I ask why it would matter to file a police report under a fake name as it can be done online? Also I’d like to know would they even realise if you give a fake police reference number?

They contact the police department.

For real lol. That’s insane. Fake details on a police report shouldn’t be a problem then, right?

Probably not but they confirm the name on the account matches the name on the police report do just make sure they're the same

[mothered]

Sorry, this is completely my bad. At least I know for the future, thank you

All good, no problem at all.

Anyhow, I got my friend to file the police report since the order was in his name, and earlier today I submitted it. Hopefully everything goes smoothly now. How long should I expect to wait before receiving an email back from Amazon?

It depends on the complexity (If any) of their Investigation.

If you don't hear from them In the next few days, get In touch and ask where your claim stands.

---

Can I ask why it would matter to file a police report under a fake name as it can be done online?

Falsifying a police report can have legal consequences.

Also I’d like to know would they even realise if you give a fake police reference number?

For the most part, Amazon cross-checks It.

[authzx]

For the most part, Amazon cross-checks It.

Amazon are trying to cross check mine as well. They are extremely frustrating. They insist that the police station is only open mon-fri, whilst on police station website they say they are open 7 days a week. I suppose I will just have to wait and hope for the best. Thanks for all your help so far

[mothered]

Amazon are trying to cross check mine as well. They are extremely frustrating. They insist that the police station is only open mon-fri, whilst on police station website they say they are open 7 days a week. I suppose I will just have to wait and hope for the best.

Amazon has significantly tightened their claims management as of late.

Did you file a legit report?

Thanks for all your help so far

You're welcome.

[authzx]

Amazon has significantly tightened their claims management as of late.

Did you file a legit report?

Yes, luckily my friend filed it.

[LawDogUSA]

Oh man, a little tricky. You don't want to get caught filing a report with a fake name. There is nothing wrong with filing a legit report. Simple facts, some cops may try to trick you. Stick to your facts that you know.

You can always us a fake # or report. Report numbers are usually like this - month - how many calls your police department has to date, so an example for 3/27/2022 would be case number 03-15377...........03 for March and 15377 cause it's the end of the month and theres been more case numbers. I highly doubt that they are going to pay to get a copy. If they do tell them you filed it somewhere elsewhere, different town, city, etc.

They are counting on you to be afraid to call-in a report . Most of the time Cops won't do anything about that, there's not enough time to investigate and almost impossible to track it all down.

Just adding some info.

G

[authzx]

Oh man, a little tricky.  You don't want to get caught filing a report with a fake name.  There is nothing wrong with filing a legit report.  Simple facts, some cops may try to trick you.  Stick to your facts that you know.   

You can always us a fake # or report.  Report  numbers are usually like this -    month - how many calls your police department  has to date, so an example for 3/27/2022 would be case number 03-15377...........03 for March and 15377 cause it's the end of the month and theres been more case numbers.  I highly doubt that they are going to pay to get a copy.  If they do tell them you filed it somewhere elsewhere,  different town, city, etc.

They are counting  on you to be afraid to call-in a report . Most of the time Cops won't do anything about that, there's not enough time to investigate and almost impossible to track it all down.

Just adding some info.

G

Thanks for your concern
The original purchase was addressed in my friends name, so I got my friend to file a PR in his name. I haven’t used a fake name, so everything should be fine right?

[mothered]

The original purchase was addressed in my friends name, so I got my friend to file a PR in his name. I haven’t used a fake name, so everything should be fine right?

That's perfectly fine.