Glorious SE Feedback 03-02-2022, 12:59 PM
#1
hi, I recently saw a post explaining how to SE Glorious that I found really interesting, having a mouse from Glorious I thought why not try to SE them with a serial number taken from a video unboxing Youtube.
So I contacted the support asking for help because my Glorious Model D- mouse had its left and right clicks broken.
They quickly answered and asked me to upload an unedited video on streamable where you could clearly see: 1. the serial number on the box or on the label of the mouse cable 2. proof of purchase 3. a demonstration of the problem.
At the time I thought that it would be impossible for me to provide them with a correct proof, but that day was a boring day, I had nothing to do, I was all alone at home so I tried to find a solution to my problem.
I already had a Glorious mouse that I use regularly, so I was going to use it for the video, I also scanned the label of my mouse where you can see the serial number and the model of the mouse, I modified it with Acrobat Reader to change the serial number and the model but it was not clean at all too many letters were distorted or of a different font.
So I decided to use Photoshop to modify the label, I replaced the serial number with a basic font similar to the one you can see on the original label, on Acrobat I managed to change the model name from "Model O- Matte White" to "Model D- Matte Black" the rendering was heterogeneous so I manually fixed the letters too big, fat, disproportionate with the brush, the "duplication stamp" tool and other tools that are not important.
In the meantime I found the TopAchat invoice (i'm french) for my Glorious model O-mouse that I had bought 2 years ago in my father's mailbox.
My label was ready, all I had to do was to print it at the right size and find a way to stick it on the original label so that it looks pretty good
in video .
I had a hard time putting the label at the right size, I don't know how I did it but I still managed to do it... I'm not a photoshop pro but I know the basics and I used it regularly a few years ago when I was in college to make minecraft logos etc... ) I printed it and cut it out I first glued it on the label with scotch tape over it then it made a shiny effect and reflection with the light, I printed another label and glued it with a glue stick, while making the video I made sure to hide as much as possible the edges of the label that would come off with my hand.
The video was 1:20 I sent them by Dropbox because streamable did not work, (I noticed it very late but in the video I made on the label there is written "Model D- Matte Black" on the modified invoice it is written that I bought: "Glorious Model D- Matte White" and during the demonstration my mouse is Model O- and white and the problem I show is that my mouse does not turn on and does not connect to my PC, in short full of inconsistencies but in the end they did not pay attention to it and I managed to SE a Glorious mouse) they replied that he could send me a replacement mouse or refund me the amount of my mouse "broken" on my Glorious account , I created an account and asked for a replacement and they couldn't send me the color I wanted so I asked to have my Glorious account refund, my request was transferred to a superior who sent me a Glorious gift and I was able to order the mouse I wanted.
In the end, all this to say that I had a hard time making the video proof all took me more than a day but I still managed to SE Glorious even if I had to pay 11 € of shipping costs ...
details: after having SE Glorious I noticed that at no time they mention the model of my mouse in the conversation so even if we see the serial number etc ... in the video that is full of inconsistencies with what I described in my first message, I think I could have chosen which model to replace them checking if it coincides with the video, I feel they do not pay attention to the details, if they see that the video looks consistent they accept the refund.
I am French I use deepl to translate my text, sorry if it is unreadable
Glorious label mouse modified with Abrobat and Photoshop :
![[Image: 6Pf4yIGl.jpg]](https://i.imgur.com/6Pf4yIGl.jpg)
original label scan :
![[Image: bye2Z6Y.jpeg]](https://i.imgur.com/bye2Z6Y.jpeg)
full conv with Glorious support
https://imgur.com/a/XrZtDui
So I contacted the support asking for help because my Glorious Model D- mouse had its left and right clicks broken.
They quickly answered and asked me to upload an unedited video on streamable where you could clearly see: 1. the serial number on the box or on the label of the mouse cable 2. proof of purchase 3. a demonstration of the problem.
At the time I thought that it would be impossible for me to provide them with a correct proof, but that day was a boring day, I had nothing to do, I was all alone at home so I tried to find a solution to my problem.
I already had a Glorious mouse that I use regularly, so I was going to use it for the video, I also scanned the label of my mouse where you can see the serial number and the model of the mouse, I modified it with Acrobat Reader to change the serial number and the model but it was not clean at all too many letters were distorted or of a different font.
So I decided to use Photoshop to modify the label, I replaced the serial number with a basic font similar to the one you can see on the original label, on Acrobat I managed to change the model name from "Model O- Matte White" to "Model D- Matte Black" the rendering was heterogeneous so I manually fixed the letters too big, fat, disproportionate with the brush, the "duplication stamp" tool and other tools that are not important.
In the meantime I found the TopAchat invoice (i'm french) for my Glorious model O-mouse that I had bought 2 years ago in my father's mailbox.
My label was ready, all I had to do was to print it at the right size and find a way to stick it on the original label so that it looks pretty good
in video .
I had a hard time putting the label at the right size, I don't know how I did it but I still managed to do it... I'm not a photoshop pro but I know the basics and I used it regularly a few years ago when I was in college to make minecraft logos etc... ) I printed it and cut it out I first glued it on the label with scotch tape over it then it made a shiny effect and reflection with the light, I printed another label and glued it with a glue stick, while making the video I made sure to hide as much as possible the edges of the label that would come off with my hand.
The video was 1:20 I sent them by Dropbox because streamable did not work, (I noticed it very late but in the video I made on the label there is written "Model D- Matte Black" on the modified invoice it is written that I bought: "Glorious Model D- Matte White" and during the demonstration my mouse is Model O- and white and the problem I show is that my mouse does not turn on and does not connect to my PC, in short full of inconsistencies but in the end they did not pay attention to it and I managed to SE a Glorious mouse) they replied that he could send me a replacement mouse or refund me the amount of my mouse "broken" on my Glorious account , I created an account and asked for a replacement and they couldn't send me the color I wanted so I asked to have my Glorious account refund, my request was transferred to a superior who sent me a Glorious gift and I was able to order the mouse I wanted.
In the end, all this to say that I had a hard time making the video proof all took me more than a day but I still managed to SE Glorious even if I had to pay 11 € of shipping costs ...
details: after having SE Glorious I noticed that at no time they mention the model of my mouse in the conversation so even if we see the serial number etc ... in the video that is full of inconsistencies with what I described in my first message, I think I could have chosen which model to replace them checking if it coincides with the video, I feel they do not pay attention to the details, if they see that the video looks consistent they accept the refund.
I am French I use deepl to translate my text, sorry if it is unreadable
Glorious label mouse modified with Abrobat and Photoshop :
original label scan :
full conv with Glorious support
https://imgur.com/a/XrZtDui
(This post was last modified: 03-06-2022, 09:42 PM by bluebeam.)
everything I post is purely fictional and any reference to real life events is purely coincidental.
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