[Andrea Bags]

They say you can appeal the decision

have you had experience doing this?

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Do they take accounts off the flagged list?  I've found that once you're there, it's permanent

That's what I'm referring to with this:

Your account will be monitored for an unknown period of time.

So is there a point building the account back up (legit purchases, small SE's, etc.)? Or just starting a new one?

Only negative.

"Hello,

Thanks for sharing your thoughts regarding the cancelation of your Amazon.com customer account.

We understand your viewpoint, and we're sorry that you're so disappointed by our decision.

But please be informed that only after a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders with our site.

You can review our Conditions of Use here:

www.amazon.com/conditionsofuse

Further, we regret that we have not been able to address your concerns to your satisfaction, or take the actions you requested regarding your account with us. Regretfully, our customer service department will not be able to offer any additional insight or action on these matters.

If you have any further questions of a legal nature, you may contact our legal department directly at:

Amazon.com
Legal Dept.
P.O. Box 81226
Seattle, WA 98108-1226

Fax: 206-266-7010

I hope this information helps!

Best regards,

Account Specialist
Amazon.com"

[peakyfblinder]

I've been doing high value refunds for quiet some time. In between legit orders - never had my account blocked.

[mothered]

I've been doing high value refunds for quiet some time. In between legit orders - never had my account blocked.

Most likely because you've SEd smartly, by allowing a sufficient gap from one SE to the next, not using the same method many times In succession, and (as mentioned) making legit purchases In between.

[elemenowpee]

I've been doing high value refunds for quiet some time. In between legit orders - never had my account blocked.

Most likely because you've SEd smartly, by allowing a sufficient gap from one SE to the next, not using the same method many times In succession, and (as mentioned) making legit purchases In between.

Unfortauntly I was under the impression that I was doing all of the above to reduce the risk of the account being flagged. I guess not! However, I have done pretty well on the one account over the past several years.

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They say you can appeal the decision

have you had experience doing this?

---

That's what I'm referring to with this:

So is there a point building the account back up (legit purchases, small SE's, etc.)? Or just starting a new one?

I've appealed a few accounts, they'll either say it wasn't a mistake or it was and leave it flagged lol.
I think there is, but you can't repeat the same patterns.  If you've only done refunds for high value items with one method, they'll see that in your history and decline your claims moving forward. In the past I personally preferred to start new ones on the side and continue using 1 so usually I had 2 active accounts going.

Ok so I'm going to start building history on a new account at the same time, cant hurt to have two.

To my knowledge, amzn fraud detection system links new accounts to old very well. As such a new IP, new device, new cc, new postal address and new acc name is needed.

Does anyone have a different opinion to this? Or any points that I am missing?

[mothered]

However, I have done pretty well on the one account over the past several years.

Nice.

Just as a matter of Interest, what's the exact age of the account?

[elemenowpee]

However, I have done pretty well on the one account over the past several years.

Nice.

Just as a matter of Interest, what's the exact age of the account?

7 years

To be honest I think I'm also going to contest the warning notification. I'm sure I wont get anywhere but theres no harm in trying

[mothered]

7 years

You've done exceptionally well with the account.

To be honest I think I'm also going to contest the warning notification. I'm sure I wont get anywhere but theres no harm in trying

If you can manipulate and justify the events leading to the flagged account, by all means request an escalation.