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Five Years of Service
Posts: 189
Threads: 27
RE: Return DNA 10-30-2021, 10:30 AM
#11
(10-12-2021, 05:00 AM)mothered Wrote: (10-12-2021, 04:55 AM)zedrox464 Wrote: In my experience, if you provide a picture with the ticket number and a valid POP, they generally don't ask for a return or POD.
Evidently.
My post Is based on not providing the above credentials.
Double SE. The UPS guy left my replacement on the doorstep when he sent it, so I complained to logitech 3 days later that I still hadn't received it, pestered a few times, they had an investigation, then they said they did deliver it, I complained again and they just started my 2nd replacement.
DNA works always, including in replacements.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Return DNA 10-30-2021, 11:02 AM
#12
(10-30-2021, 10:30 AM)dontgiveafuck Wrote: Double SE. The UPS guy left my replacement on the doorstep when he sent it, so I complained to logitech 3 days later that I still hadn't received it, pestered a few times, they had an investigation, then they said they did deliver it, I complained again and they just started my 2nd replacement.
DNA works always, including in replacements.
Quote:The UPS guy left my replacement on the doorstep
Given Logitech can be difficult to deal with at the best of times, this clearly demonstrates the DNA's high success rate when packages are left unattended at the doorstep.
Well done by remaining adamant that you didn't receive your package.
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Five Years of Service
Posts: 189
Threads: 27
RE: Return DNA 10-30-2021, 10:27 PM
#13
(10-30-2021, 11:02 AM)mothered Wrote: (10-30-2021, 10:30 AM)dontgiveafuck Wrote: Double SE. The UPS guy left my replacement on the doorstep when he sent it, so I complained to logitech 3 days later that I still hadn't received it, pestered a few times, they had an investigation, then they said they did deliver it, I complained again and they just started my 2nd replacement.
DNA works always, including in replacements.
Quote:The UPS guy left my replacement on the doorstep
Given Logitech can be difficult to deal with at the best of times, this clearly demonstrates the DNA's high success rate when packages are left unattended at the doorstep.
Well done by remaining adamant that you didn't receive your package.
even let me get a white one " instead"
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Return DNA 10-31-2021, 02:08 AM
#14
(10-30-2021, 10:27 PM)dontgiveafuck Wrote: even let me get a white one " instead" 
You can't ask for more than that.
Good job.
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