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Five Years of Service
Posts: 67
Threads: 9
RE: H&M was the Easiest and fastest SE 03-21-2021, 05:09 PM
#11
How did you pay? Paypal or something else?
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Five Years of Service
Posts: 335
Threads: 38
RE: H&M was the Easiest and fastest SE 03-22-2021, 09:41 AM
#12
(03-21-2021, 05:09 PM)zer0x Wrote: How did you pay? Paypal or something else?
Directly via Bank Account
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Six Years of Service
Posts: 56
Threads: 4
RE: H&M was the Easiest and fastest SE 03-25-2021, 06:51 PM
#13
Quick update: Refund was super easy
Parcel came yesterday, today I contacted H&M via Live chat and after saying that it didnt arrive and being nice to them they instantly gave me a refund
So OP's claim checks out
Five Years of Service
Posts: 335
Threads: 38
RE: H&M was the Easiest and fastest SE 03-25-2021, 07:27 PM
#14
(03-25-2021, 06:51 PM)Lassensedis Wrote: Quick update: Refund was super easy
Parcel came yesterday, today I contacted H&M via Live chat and after saying that it didnt arrive and being nice to them they instantly gave me a refund
So OP's claim checks out 
Good job 👍🙂
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Five Years of Service
Posts: 1
Threads: 0
RE: H&M was the Easiest and fastest SE 03-25-2021, 07:42 PM
#15
I’ll add on to the H&M (US) easy train. I did a PEB 2 weeks ago for a bunch of things and went through the chat and it was insanely simple and fast. Wasn’t a massive load of stuff, mostly stuff for my tiny human, but took about 4 minutes start to finish.
Five Years of Service
Posts: 612
Threads: 22
RE: H&M was the Easiest and fastest SE 10-07-2021, 07:52 PM
#16
Can confirm. Just got my order refunded after 3 (!) messages with the live chat rep.
Experienced Social Engineer
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Five Years of Service
Posts: 28
Threads: 6
RE: H&M was the Easiest and fastest SE 10-07-2021, 08:48 PM
#17
I keep trying in chat my package came Monday but they keep telling me to wait 15 days before declaring the package lost. Maybe I should just phone them?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: H&M was the Easiest and fastest SE 10-08-2021, 04:42 AM
#18
(10-07-2021, 08:48 PM)PurelySavage Wrote: I keep trying in chat my package came Monday but they keep telling me to wait 15 days before declaring the package lost. Maybe I should just phone them?
Do exactly that.
You've got nothing to lose and everything to gain - should another rep approve your claim a lot sooner.
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Five Years of Service
Posts: 28
Threads: 6
RE: H&M was the Easiest and fastest SE 10-08-2021, 02:26 PM
#19
(10-08-2021, 04:42 AM)mothered Wrote: (10-07-2021, 08:48 PM)PurelySavage Wrote: I keep trying in chat my package came Monday but they keep telling me to wait 15 days before declaring the package lost. Maybe I should just phone them?
Do exactly that.
You've got nothing to lose and everything to gain - should another rep approve your claim a lot sooner.
Spoke to someone on the phone, they said I have to wait still until the 15th, but once I report it missing they refund me right away she said so I’ll try then.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: H&M was the Easiest and fastest SE 10-09-2021, 11:04 AM
#20
(10-08-2021, 02:26 PM)PurelySavage Wrote: (10-08-2021, 04:42 AM)mothered Wrote: (10-07-2021, 08:48 PM)PurelySavage Wrote: I keep trying in chat my package came Monday but they keep telling me to wait 15 days before declaring the package lost. Maybe I should just phone them?
Do exactly that.
You've got nothing to lose and everything to gain - should another rep approve your claim a lot sooner.
Spoke to someone on the phone, they said I have to wait still until the 15th, but once I report it missing they refund me right away she said so I’ll try then.
The SE Is certainly heading In the right direction.
The 15th Is just under a week away, so It's not too long of a wait. Please keep us updated.
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