[mothered]

i would like to know what you think is the range of weight that EB is appropriate for. I have personally heard 1-5 lbs but i feel like thats a little heavy

You're right, 1 pound/454 grams Is too heavy for the missing Item method. That's provided an Investigation Is opened.

I'd say 100 grams (pushing It at 120), Is pretty safe.

[Barga1n_Sh0pp3r]

Sweet, about to buy a gaming laptop myself from Amazon. So DNA or leaking battery is the way to go? Hope I can ask a couple of questions.
Would chat or call be best? How long should one wait to report it as DNA? Can one turn on the unit as soon as you get it, or should you wait for the refund/replacement to go thru? Should I order the accessory I want separately or fk it and do it together?

Thanks in advance!

[mothered]

Sweet, about to buy a gaming laptop myself from Amazon. So DNA or leaking battery is the way to go? Hope I can ask a couple of questions.
Would chat or call be best? How long should one wait to report it as DNA? Can one turn on the unit as soon as you get it, or should you wait for the refund/replacement to go thru? Should I order the accessory I want separately or fk it and do it together? 

Thanks in advance!

Rather than hijacking this thread, I kindly suggest to create one of your own outlining your aforementioned concerns.

[lordiron]

Item in question: Lenovo L340 Gaming Laptop
Weight : 4.1 Lb

I am wondering what the best method would be for this laptop on Amazon. Personally i was thinking DNA. Would like your guys input. When it comes to SE i have done a couple of DNA's on Amazon , and some EB's on target. I also thought abt doing this :

What you're gonna do is get the laptop and wait 3-4 days before contacting amazon customer support.

Get some cooking oil and take a picture of the bottom of your laptop. Make it look greasy!

Explain to customer support that you were using your laptop and it overheated and caused this liquid to come out.

They'll ask you to contact the manufacturer and explain to them that they told you to contact the store you purchased it from for a refund.

They'll ask you to email them a picture to confirm with the serial number in the picture. Take a picture of your "leaked laptop"

They'll make you wait for 5-7 minutes and tell you

"As a one-time acceptation, you don't have to return the item. We ask that you dispose of it properly." The reason is because if a battery has exploded they are legally not allowed to accept it back.

You'll be offered to either a replacement sent out or a refund.

Take the refund! Just a heads up they will void the warranty on the laptop.

Are you sure that you want to buy it on amazon?.. it's kinda..stupid? I can explain why.

People often overpay for equipment. In any store, gaming computers or gaming laptops will be at a premium. This is because there is a brand, or the store's brand, or because the computer is sold only bundled with some other equipment. Stores want to make money on you. But I'd recommend that you build your PC. There are people who, for money, are ready to help you assemble all the necessary parts for a PC - a motherboard, a processor, a video card, a hard disk, etc. Yes, you will pay for them, but you will save money because such a computer will be cheaper for you anyway. Read about the way to build computers at home on 10roar.com.

[mothered]

Are you sure that you want to buy it on amazon?.. it's kinda..stupid?

Why might that be?

[freemonne]

i think it's more than enough to play a video games for at least five years..

[nk2333]

If you go with DNA then you will most likely be asked to do a PR. They will then ask you to wait until it's been entered , usually 24 hours. After you give them the PR info and they verify it on their end, they should give you a refund pretty quickly.

[Black crusader41]

Super helpful thank you! I am also trying to get 25 messages in here

[mothered]

If you go with DNA then you will most likely be asked to do a PR.  They will then ask you to wait until it's been entered , usually 24 hours.  After you give them the PR info and they verify it on their end, they should give you a refund pretty quickly.

An Investigation will also take place, which can be a lengthy process at times.

[witcher]

I tried the leaking battery method with a phone and Amazon was adamant on returning the phone in a special box they would send me. Luckily a rep gave me a refund without a return but it was a close one that could have easily been a denied return.