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+--- Thread: Logitec Help (/Thread-Logitec-Help)
Logitec Help - Nutany - 09-21-2018
Hey guys!
Normally I don't ask for help in a SE but this time, I don't quite know what to do.
1. Copy of the Sales receipt or VAT Invoice
2. Video - showing the device, serial number and a handwritten case number
I haven't had this happen to me with logitech yet, any tiperinos?
RE: Logitec Help - Jobobules - 09-22-2018
I think you should just get another serial number and start again.
RE: Logitec Help - mothered - 09-22-2018
In terms of the receipt, tell them you've misplaced/lost It.
As for the video, politely comply with their request and send them a corrupted file.
RE: Logitec Help - Auftot - 09-22-2018
(09-22-2018, 05:04 AM)mothered Wrote: In terms of the receipt, tell them you've misplaced/lost It.If you have an existing Amazon order you can open the PDF, remove the signature, then edit it to your product, then resign it and send. However, I did this once and took longer and probably wasn't worth it. It's just another option if you need it.
(09-22-2018, 05:04 AM)mothered Wrote: As for the video, politely comply with their request and send them a corrupted file.You could also pay someone who has the product to take a video of it, it will probably cost around $5. Again this step is just another option sending a corrupted file may also work.
RE: Logitec Help - mothered - 09-23-2018
(09-22-2018, 05:29 PM)Auftot Wrote:(09-22-2018, 05:04 AM)mothered Wrote: In terms of the receipt, tell them you've misplaced/lost It.If you have an existing Amazon order you can open the PDF, remove the signature, then edit it to your product, then resign it and send. However, I did this once and took longer and probably wasn't worth it. It's just another option if you need it.
(09-22-2018, 05:04 AM)mothered Wrote: As for the video, politely comply with their request and send them a corrupted file.You could also pay someone who has the product to take a video of it, it will probably cost around $5. Again this step is just another option sending a corrupted file may also work.
I certainly agree with all the above.
There are so many ways to circumvent their requests.
I've simply stated the obvious.