Sinisterly
Researching Company Refund Policies - Printable Version

+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Researching Company Refund Policies (/Thread-Researching-Company-Refund-Policies)



Researching Company Refund Policies - CaptainWebbster - 09-17-2018

What are some details I should look out for while researching companies to SE?

So far I have been browsing the brands I'm interested in and checking their Refund Policy. I note down any companies that have extended or lifetime warranties, categorize them by type of product, and estimate how hard each company will be. Of course, I won't know until I start with them.
Should I be keeping track of companies that honor exchanges as well? Or who uphold 30+ day refunds which transfer into store credit?

I'm picking up things here and there while reading through the forum but would appreciate any additional information you may have for me Smile


RE: Researching Company Refund Policies - mothered - 09-17-2018

Generally speaking:

* The time-frame on when a refund/replacement Is Issued.
* The conditions on which a refund/replacement can be Issued.
* How to request a refund/replacement and what's needed to return the Item (example, authorization/tracking number, receipt etc).
* The carrier used.
* Who Is responsible for shipping charges.
* Any penalties (such as refusing acceptance of the Item) If a condition Is not met.