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Amazon refund wrong item - gionnyct - 07-24-2018

Hi guys, I have a drone that costs 250 euros at home, but I would like to buy another drone (800 €).
If I buy the drone and say that the box contained a wrong item and I send them my drone, I will receive a refund?
I have a 2015 account and I never refunded anything, but only bought
Thanks for the help


RE: Amazon refund wrong item - Qlova - 07-24-2018

(07-24-2018, 01:34 PM)gionnyct Wrote: Hi guys, I have a drone that costs 250 euros at home, but I would like to buy another drone (800 €).
If I buy the drone and say that the box contained a wrong item and I send them my drone, I will receive a refund?
Thanks for the help

Check if amazon sell the drone you have at home. If they do, yes.

But you could probably get a full refund by saying the box was empty. This is of course if you have an aged account and do not refund much, due to the high value of the product


RE: Amazon refund wrong item - gionnyct - 07-24-2018

(07-24-2018, 01:37 PM)Qlova Wrote:
(07-24-2018, 01:34 PM)gionnyct Wrote: Hi guys, I have a drone that costs 250 euros at home, but I would like to buy another drone  (800 €).
If I buy the drone and say that the box contained a wrong item and I send them my drone, I will receive a refund?
Thanks for the help

Check if amazon sell the drone you have at home. If they do, yes.

But you could probably get a full refund by saying the box was empty. This is of course if you have an aged account and do not refund much, due to the high value of the product

Hello dear, yes my drone is sold and shipped by amazon.
In your opinion is it better to say that the box is empty or that the box had the wrong object?


RE: Amazon refund wrong item - Vultra - 07-24-2018

Hmm... Are there any damages on the drone itself? If they find it's old, something will happen I'd presume since, they got scammed.


RE: Amazon refund wrong item - gionnyct - 07-24-2018

(07-24-2018, 02:37 PM)Mimiakira Wrote: Hmm... Are there any damages on the drone itself? If they find it's old, something will happen I'd presume since, they got scammed.

Hi mimiakira,
no the drone works perfectly but it is used and the box is open without seals.
What is better to do?
and if the refund is not accepted, can I return it and receive a refund?
It's my first time


RE: Amazon refund wrong item - gionnyct - 07-24-2018

Thursday I will get the drone, please if you can help me I will be grateful Smile


RE: Amazon refund wrong item - DragonicRek - 07-24-2018

Yeah I'd love to help you
You can use the wrong drone in the box method, or if you want to keep the old drone, you can say package never arrived.

Depends on the situation


RE: Amazon refund wrong item - Janiemaemama - 07-24-2018

Just put the old drone in the new drone box and return as no longer needed. Unless they are vastly different they won’t notice.


RE: Amazon refund wrong item - gionnyct - 07-24-2018

Thanks for the reply


(07-24-2018, 08:23 PM)GosuSang Wrote: Yeah I'd love to help you
You can use the wrong drone in the box method, or if you want to keep the old drone, you can say package never arrived.

Depends on the situation


no I do not need the old drone, but they are different and mine is used
with high prices they will ask me the police report if I say that the package has not arrived



(07-24-2018, 08:23 PM)Janiemaemama Wrote: Just put the old drone in the new drone box and return as no longer needed. Unless they are vastly different they won’t notice.


yes the drones are different and different price
mine is a Zerotech dobby and I bought a mavic air
What do you think about it?


RE: Amazon refund wrong item - Qlova - 07-24-2018

(07-24-2018, 01:40 PM)gionnyct Wrote:
(07-24-2018, 01:37 PM)Qlova Wrote:
(07-24-2018, 01:34 PM)gionnyct Wrote: Hi guys, I have a drone that costs 250 euros at home, but I would like to buy another drone  (800 €).
If I buy the drone and say that the box contained a wrong item and I send them my drone, I will receive a refund?
Thanks for the help

Check if amazon sell the drone you have at home. If they do, yes.

But you could probably get a full refund by saying the box was empty. This is of course if you have an aged account and do not refund much, due to the high value of the product

Hello dear, yes my drone is sold and shipped by amazon.
In your opinion is it better to say that the box is empty or that the box had the wrong object?

I would use empty box method. That way you're keeping your old drone and getting a new.