+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Simple and Advanced SE (/Thread-Simple-and-Advanced-SE)
Simple and Advanced SE - Skill - 12-23-2012
I thought I would post my first tutorial, so here it goes!
Also, the methods used in this, might be over-saturated by the time you read it, so sign up to a social engineering website for the latest and greatest methods!
Link to good site: http://i-se.se/member.php?action=register&referrername=shea
^ref link.
on with the tut:
How to Social Engineer!
What it is
Social Engineering is basically manipulating someone to do something for you.
In our case, we will be manipulating companies to get free shit.
To start off it is pretty easy, but as you try to SE things like iPhone 4S and Alienware laptops, it starts to get pretty difficult.
You may need numbers from some of the products, but always try to be creative, and make up good excuses. Here are a few tuts to get you started:
Redbull/Other energy drinks
First go to you're products website
Now go to the contact page select the country in which you reside, fill in your name, email, and phone number.
-Be sure to put your real phone number because you will get a phone call asking about the problem.
After filling in your information you will need to come up with a legimate excuse on why they should replace your drink.
When writing the complaint, try to sound (for lack of a better word) mature. Simply write that the cans tasted alittle off or funny to you. Another good complaint is that the cans had gone flat or didn't make the usual "PSSST!" sound when you popped the top. Be sure to explain how you " took the cans back to the store, but the manager told you to contact Red Bull directly. Also be sure to include a few comments about how great you think their product is and how you have never had any problems in the past.
A few days after sending in your complaint you will receive a phone call from Red Bull or Monster. The person will just want to know what your problem was (even after sending in the email), where you purchased the cans, and some serial number from the can.
Simply re-explain that your drink tasted like ass, was flat, etc, and again, mention how great you think Red Bull usually tastes and maybe brown-nose it a bit saying something about how they're so much better than monster. When asked for the serial numbers from the can, tell them you have already thrown them away and say you didn't think you would need a keep your cans and you "honestly didn't think anyone would respond to your email".
After the questioning the person will ask for your shipping details.
Free Red Bull & Monster
Congrats.
- A few days later the FedEx man will throw your replacment cans onto your doorstep, causing your free product to actually be flat.
Free KRAFT Foods:
Well, if you don't know, Kraft Foods is a HUGE food industry. This SE is most commonly done with Sour Patch Kids, but it will work for all their products. From A1 Stake sauce, to Jell-o, you can get tons of different things from them. For a full list of their products, referr to this Wiki: List of Kraft brands - Wikipedia, the free encyclopedia
1) Go to Kraft Foods Corporate Home
2) Click Contact us on the bottom of the page
3) General Inquiries
4) Choose that you are 18+, they won't do anything for people under 18, I will explain why later. Choose other, and you will be redirected to the contact page.
5) Fill out all legit info
6) Now, the SEing part. Because this is a broad overview of so many products, you are going to have to do SOME thinking. I will give a few excuses for a few products, to get you started.
Stride - Gum was stail, nasty.
Sour patch kids - Had white spots on them inside what you thought was the food coloring, and they had a foul taste.
Kool Aid DRINKS - Tasted in a way flat, you buy them all the time and the taste was very bad, and you found one of the seals had even been broken, so you threw them away.
Ok, so make a story up (For a party; for your office; for yourself; for your friend; for your daycare; for your school; ect) as to why you bought them, and use an excuse based off the ones I posted about before. The easiest SE if it is your VERY first time would be that exact sour patch kids excuse, say you bought a 5lb bag because you love the product.
7)Send the email. Wait a few days, you should get a response. Most of the time, it will work. It is so easy because as you said you are 18+, any hazardous health problems (especially if your in a country like the UK, America, Australia, other HEAVILY-Regulated countries..)if you get sick, it could be a possible law suit, which could hurt them tremendously.
TIPS: Make it realistic. If you don't know what to say, just think of a slightly possible excuse. They believe a lot out of fear, as long as it is possible, if the issue is their fault (or the shipping companies) they will send you a voucher for a replacement.)
Good luck, but you don't truly need it for this.
Now we will take a step up, and move out of food, and into other goods.
How to get a glass Bong
1. First, find the bong you want on Bongs, waterpipes, glass pipes, smoking accessories, ROOR Bongs, EHLE Bongs - Grasscity.com (Make sure it's glass!)
The bong I'll use for this demo is 404 Not Found - Grasscity.com
2. Study the bong and find it's size and any noticeable marks on it.
The example is 13cm tall, and there's a green and gold leaf on it.
4. Make the broken bong.
Because this bong is glass, we're going to say it came shattered in the box. So, grab a pane of glass or a glass cup. Make sure it looks like the right amount of broken glass the bong would make. FIRST, you should make it look like the bong. So for mine, I painted a green leaf on the cup, then I shattered it.
Picture Example
http://i.imgur.com/7b1Qa.jpg
5. Contact the grasscity support email support@grasscity.com, make sure you describe the exact bong.
I emailed them with the following:
Dear Grass City,
I'd like to say that I love your bongs, and already own a few. This past christmas/birthday, my uncle bought me one and had it shipped to me. However, when it arrived, the bong was completely shattered and just bits of glass were everywhere. This is very dissappointing and I'd like to know if I could get a replacement or compensation.
Link to bong here
-Sincerely,
Your Fake Name
Analysis: I started the email by complimenting their company, setting the mood of the email and support agent positive. I explained how I use their products, and am satisfied, however their most recent product I received was defective. This showed them that I'm a loyal customer, and have come back already for more business. This will make them want to help me more. I then kindly asked for a replacement, not demanded it. Lastly, I linked to the specific bong.
6. They will email you back saying how sorry they are for your issue and they want to help you. They ask for an order number and/or a picture of the bong.
Answer: Here, you say how your uncle serves for the war or whatever, so you have no way of obtaining an order number/receipt. You then give them a picture of the glass you shattered in step 4, with a notecard of your name next to it.
7. After a bit more going back and forth, they'll ask for your name, address, and zip code to send your replacement.
Give them the information, and make sure you thank them a lot! Make them feel good that they're helping you out and not like they just got scammed.
SkullCandy Headphones
1)Go to Skullcandy.com
2)Go to shop
3)Find some nice headphones. For the purpose of this TuT I am going to do the G.I. Shoe White. (http://skullcandy.com/shop/g-i-shoe-white.html)
4)Admire your choice. Feel free to ooohh and awe.
5)Your choices are:Call them!(Live Support: (435) 615-7691 or (888 ) MY-SKULL (697-5855)-Mon-Fri from 8:30 AM to 6:00 PM, MST) If you are doing a call in feel free to skip ahead into this guide. Go to step: 10
5a)Email them! If using this method continue on!
6)Go to this page(http://ca.skullcandy.com/rma/pages/create)
If you have an account then good you are already ahead of the game, If you do not then create one.
7)After loggin in you will be taken to a page where it asks you to fill in your information. Fill it in, use a drop if you wish but I see no point to it.
*.)Click Proceed to next step.
9)Now you will be looking at a page where you have to select the product that broke. Now remember the headphones you chose back in step 3.
I chose the GI's so I choose OverEars>G.I>G.I. Shoe White.
Now it asks where you purchased them. This is your choice, I chose Local Skate/Surf/Snow Shop but you can choose any on the drop down box.
****IMPORTANT**** For the date make SURE you pick a date REALATIVLY CLOSE to the date it is when filing the complaint.
I chose 17 days earlier.
Get a NexTorch Flashlight
Step 1: Go here: NEXTORCH high performance flashlights and choose a product that you like
Step 2: Email Nextorch <usa@nextorch.com> and make up a story like this *MODIFY FOR YOUR DESIRED PRODUCT
(I remembered that the NT123A batteries had a recall recently: NexTorch Recalls Flashlight Batteries Due to Fire Hazard)
Dear Nextorch,
"My T12D stopped lighting up, and when I went to go check the batteries, I saw that they had leaked all over the inside of the flashlight. I tried to replace the batteries, and the flashlight still won't turn on. I think the batteries may have fried the internals of it. Is there anything you can do to help me?"
Make up your own excuse. Don't ruin the method for others by copying and pasting. One important rule of SE'ing is that you need to be able to think fast and be creative. Practice makes perfect.
Step 3: Wait a one/few day(s) and you should have this back in reply:
Hi (yourname),
My name is David Elliott I’m a customer service rep. with the Nextorch Co. I’m sorry you’re havening problems with our light if you
could send me your shipping information and the model number of your light I will be glad to send you out a new flashlight and a
return tag for the flashlight that has the problem. We need to inspect the light to find out what the problem is and correct it.
Thank You for supporting our product.
David Elliott
Step 4: Email him back with the product number and wait for the package (:
Step 5: For those of you who don't understand, we won't be sending our "flashlight" back to him. To maintain good relationships and to prevent this method from getting raped too quickly/ him getting suspicious, we will email him AFTER WE GET THE REPLACEMENT saying:
I left out the flashlight last night. However when I was at work today, my wife/friend/whatever threw it away because they
thought it was broken and not needed anymore. I am extremely sorry and I hope that you will understand.
Enjoy your free flashlight and try not to rape this (:
Feedback would be nice.
Increased difficulty:
BattleField 3
Link to download pack: http://min.us/lYpfSRQ29BOMB
Comes with pictures, photoshop templates etc.
Razer Mice, Keyboards etc.
1. Go to razerzone.com and choose your product that you want to SE.
2. Study your product and create your story from it.
3. Go here: Razer Support and fill everything with legitimate info note that it is better to fill everything. Place a fake number phone or a real one, it's your choice. Don't click submit yet.
4. Make your story beliavable, always be creative and think outside the "box".
5. Leave the firmware, serial and data blank.
6. NEVER say that the product you've bought was in USA and you're currently in Germany, it violates Razer Warranty and they will not send you a replacement.
7. When you're done click Submit and your ticket will be sent. Wait a couple days to get a reply, sometimes even under 12 hours...
8. They will eventually message you back after some time and will try to troubleshoot with you, for some methods on fixing your item say that you've already tried that method, and for the rest say that your product is still not responding.
9. Never say that you want a replacement, the Razer Worker will understand that your product is not working and will tell you that he "could" send a replacement.
10. In the next email you'll be asked for the following:
Full Name: Enter a real surname and a fake name (I did that).
Email Address: The email you contacted Razer with.
Address: The real one of course, the address where you want to get your product shipped.
City: Your real city.
Zip Code: The real ZIP code.
Country: Your real country.
Phone: Either real or fake. But if it has problems with shipping, the shipping company will contact you via that phone.
Model, Colour of the Product: Go to razer site, copy the image and paste it in this field and say like this ---> The same as this one. Also say that it is grey in black or blue red it varies what colour your product is.
Serial No: Use the ebay/craigslist method to get the serial, or use a generator. Also, go to YT, enter your razer's product name and then type unboxing click a video --> fullscreen 720p or 1080p if avaliable. The unboxer will rotate the box so stop when you see the serial code and then get a pen and a paper, don't minimize, type the serial in a paper and it's done.
Model No: Go to amazon.com enter your products name, scroll down and you'll see the model number. Copy and paste that into this field.
PoP: A Razer retailer in a city near you, or amazon, bestbuy etc.
DoP: Must be before you've sent Razer an email.
Proof Of Purchase: Create a fake amazon receipt, or ujse customreceipt or smileygenerator.
11. The more legitimate you sound, the better are the chances that you'll get the product. If razer won't agree to send you a replacement, tell them that you have a clan and you get your income from there the "product of yours" is the most important thing to you etc etc. Be persistent and they'll message you.
Hope this works for you guys. If you have some problems, feel free to message me or post here, and I'll try to fix it.
Okay so thats it for now, Here are some useful resources for you:
How to recover a failing SE:
Alright, so many of you may get to the point where you can TELL you're failing at an SE. Many people will get irrational and just continue to play through, only to find that 9/10 times they will be told that no replacement can be provided, or that they MUST send their product back. Now, I personally will NEVER do a box method. It may prevent me from SEing many items, but I still am able to potentially get many things WITHOUT doing a form of the box method.
How?
Simple, if the associate you are talking to INSISTS on you sending it back, or they say that you can't get a replacement, (even after you've tried telling them that you can't send it back), ask to speak to a manager. Not many people think of doing this, don't be shy, or nervous. Get the manager's phone number or email, and talk to them. Managers are not used to dealing with customer issues, and are not trained to identify fraudulent attempts. NEARLY all the time they will grant your free replacement.
IF on the off-chance they DO NOT grant a replacement, and still insist on you sending it out first (even though you have a good excuse), ask for their manager. You will be amazed on how many people have "managers", and you will surely find one who can help you. Companies don't like issues to escalate, and if you sound truly pissed off, and eager to get a replacement you deserve, they will stop transferring you to higher-ups, and grant your replacement to avoid a fiasco.
This is a last-resort to getting a SE from failing, to succeeding. I don't recommend doing this ALL the time, even though it works, I'd like to prevent any form of saturation.
NOTE: YOU NEED A GOOD EXCUSE AS TO WHY YOU CAN'T SHIP YOUR PRODUCT OUT TO THEM, I WILL NOT PROVIDE EXAMPLES, BE CREATIVE.
a7381894
RE: Simple and Advanced SE - Kinanizer - 12-23-2012
Very nice TUT, only thing that would make it better is some color.
RE: Simple and Advanced SE - Xeronations - 12-23-2012
Nice tutorials! However, your referral link is broken.
RE: Simple and Advanced SE - Chromium - 12-23-2012
Nice tutorial, but the battlefield 3 link is broken!
RE: Simple and Advanced SE - w00t - 12-23-2012
"managers are not trained to identify fraud"
I loled. What do you think managers are there for? And who do you think trained the reps?