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Should I Chargeback ? - Printable Version

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Should I Chargeback ? - siro_fr - 04-29-2024

I wanted to SE the Quest 3, however I learned that the CHargeback method doesnt work anymore.

Nevertheless, still wanted to test it, so ordered it, and payed through Paypal.

Package was supposed to arrive on thursday, and UPS calls me to ask if there are any codes. I say no need, I'll be there to receive it. By the end of the day, UPS updated the transit tracking to "Reschedule Delivery Requested" even though I didn't.

THen on friday 26th it went as follow

Departed from Facility A
Arrived at Facility B
"We're sorry this parcel has experienced a sortation delay. the parcel has been rerouted to the correct destination."
Import scan
Processing at UPS Facility A
Departed From Facility A
Arrived at Facility B

Then 3 days later, on Monday
Departed from Facility B
Arrived at Facility A
Processing at Facility UPS Facility A
"We're sorry this parcel has experienced a sortation delay..."
Import Scan at facility A
Processing at UPS Facility A

I contacted Meta and they told me to reach back in 7 days if nothing has changed.

SHould I file a chargeback with PayPal because the package seems to be stuck ? Or should I try to SE it ?


RE: Should I Chargeback ? - talrodil - 04-29-2024

Looks like standard UPS bullshittery. Perfect DNA material.

All you gotta do is sort out collection with UPS customer service. Obviously don't leave any personal details when collecting.


RE: Should I Chargeback ? - Huncho - 04-29-2024

(04-29-2024, 04:24 PM)siro_fr Wrote: Package was supposed to arrive on thursday, and UPS calls me to ask if there are any codes. I say no need, I'll be there to receive it. By the end of the day, UPS updated the transit tracking to "Reschedule Delivery Requested" even though I didn't.

You messed up even picking up their calls. Ignore them and act oblivious to any contact. They will try and make you liable for lost shipments (Unless some sort of OTP or passcode is required)