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+--- Thread: Myprotein refund (/Thread-Myprotein-refund--211049)
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Myprotein refund - Vgiod2 - 03-13-2024
Hello, I have ordered 2 kg of protein and 500 g of creatine at myprotein (Spain). What method is best to use to make a refund in this case?
Good day for you
RE: Myprotein refund - aidas25 - 03-13-2024
For protein 'spoiled product' should work. But for creatine idk
RE: Myprotein refund - Vgiod2 - 03-13-2024
(03-13-2024, 09:32 PM)aidas25 Wrote: For protein 'spoiled product' should work. But for creatine idkI thought the same thing, what could I say about the product in poor condition?
RE: Myprotein refund - maddylok - 03-14-2024
(03-13-2024, 09:42 PM)Vgiod2 Wrote:put a small hole in the bottom and tell them it was broken sealed(03-13-2024, 09:32 PM)aidas25 Wrote: For protein 'spoiled product' should work. But for creatine idkI thought the same thing, what could I say about the product in poor condition?
RE: Myprotein refund - Vgiod2 - 03-14-2024
(03-14-2024, 03:56 AM)maddylok Wrote:I'll try it, thank you all very much!(03-13-2024, 09:42 PM)Vgiod2 Wrote:put a small hole in the bottom and tell them it was broken sealed(03-13-2024, 09:32 PM)aidas25 Wrote: For protein 'spoiled product' should work. But for creatine idkI thought the same thing, what could I say about the product in poor condition?
RE: Myprotein refund - Vgiod2 - 03-14-2024
(03-14-2024, 03:56 AM)maddylok Wrote:Hello again, can you specify "in the bottom" and "sealed"?(03-13-2024, 09:42 PM)Vgiod2 Wrote:put a small hole in the bottom and tell them it was broken sealed(03-13-2024, 09:32 PM)aidas25 Wrote: For protein 'spoiled product' should work. But for creatine idkI thought the same thing, what could I say about the product in poor condition?
My english is bad
Have a nice day
RE: Myprotein refund - Leonidas76 - 03-14-2024
Just tell them you got really sick about 1-3 hours after consuming the protein powder.
RE: Myprotein refund - Vgiod2 - 03-14-2024
(03-14-2024, 09:18 PM)Leonidas76 Wrote: Just tell them you got really sick about 1-3 hours after consuming the protein powder.I think that's how they ask you for a medical report
RE: Myprotein refund - SuspectN - 03-14-2024
(03-14-2024, 09:33 PM)Vgiod2 Wrote:(03-14-2024, 09:18 PM)Leonidas76 Wrote: Just tell them you got really sick about 1-3 hours after consuming the protein powder.I think that's how they ask you for a medical report
They don't, food companies will ask you either to send the item back or throw it away and you'll get something on top for free
Obviously they will ask you first for some pictures, such as bar code and expire date
As well in this case it makes sense to say: "I am a loyal costumer, really disappointed" or "I might have to make this public"
RE: Myprotein refund - Swoon - 03-15-2024
(03-13-2024, 08:17 PM)Vgiod2 Wrote: Hello, I have ordered 2 kg of protein and 500 g of creatine at myprotein (Spain). What method is best to use to make a refund in this case?For all food products, u can tell them that the product is spoilt.
Good day for you
U can tell them the package of the protein is in bad condition and it was rotten, the protein was humidified and u won't feel safe ingesting that.
I wouldn´t advise u to this to the 2 products, but try it first for the higher value one and then tell them that u haven't noticed but the other one was in bad state too.
Its pretty straight-forward.
(03-14-2024, 09:33 PM)Vgiod2 Wrote:They can ask u for that. There are several ways that u could get sick.(03-14-2024, 09:18 PM)Leonidas76 Wrote: Just tell them you got really sick about 1-3 hours after consuming the protein powder.I think that's how they ask you for a medical report
There are easier methods.