(02-11-2024, 02:37 PM)gerbalaif_ultra Wrote: Friends, if anyone has trouble getting a refund from Arcteryx? Please share your experience, does ftid or ftid 3 work?

(02-11-2024, 09:13 PM)Jhxxhdudjshd Wrote:

(02-11-2024, 02:37 PM)gerbalaif_ultra Wrote: Friends, if anyone has trouble getting a refund from Arcteryx? Please share your experience, does ftid or ftid 3 work?

I did a PEB and then returned the replacement for a refund. did take like 5-6 days for an initial response then another 2 weeks for the replacement to be confirmed although this was over the Christmas holidays. ~£250 missing item and ~£50 random items

(02-11-2024, 05:57 PM)llllllllIllIl Wrote: Someone on here had success with PEB, but it wasn't a quick process.  Which item are you looking at?

(02-11-2024, 11:06 PM)gerbalaif_ultra Wrote:

(02-11-2024, 09:13 PM)Jhxxhdudjshd Wrote:

(02-11-2024, 02:37 PM)gerbalaif_ultra Wrote: Friends, if anyone has trouble getting a refund from Arcteryx? Please share your experience, does ftid or ftid 3 work?

I did a PEB and then returned the replacement for a refund. did take like 5-6 days for an initial response then another 2 weeks for the replacement to be confirmed although this was over the Christmas holidays. ~£250 missing item and ~£50 random items

bro what is PEB? partial return?

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(02-11-2024, 05:57 PM)llllllllIllIl Wrote: Someone on here had success with PEB, but it wasn't a quick process.  Which item are you looking at?

I'm looking at the jacket and shoes, total about $500

(02-11-2024, 09:13 PM)Jhxxhdudjshd Wrote:

(02-11-2024, 02:37 PM)gerbalaif_ultra Wrote: Friends, if anyone has trouble getting a refund from Arcteryx? Please share your experience, does ftid or ftid 3 work?

I did a PEB and then returned the replacement for a refund. did take like 5-6 days for an initial response then another 2 weeks for the replacement to be confirmed although this was over the Christmas holidays. ~£250 missing item and ~£50 random items

(02-12-2024, 02:01 AM)Jhxxhdudjshd Wrote:

(02-11-2024, 11:06 PM)gerbalaif_ultra Wrote:

(02-11-2024, 09:13 PM)Jhxxhdudjshd Wrote: I did a PEB and then returned the replacement for a refund. did take like 5-6 days for an initial response then another 2 weeks for the replacement to be confirmed although this was over the Christmas holidays. ~£250 missing item and ~£50 random items

bro what is PEB? partial return?

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(02-11-2024, 05:57 PM)llllllllIllIl Wrote: Someone on here had success with PEB, but it wasn't a quick process.  Which item are you looking at?

I'm looking at the jacket and shoes, total about $500

You claim the box was partially empty. You order a few cheap items then the main item you want. you then tell them the main item wasn't in the box but the other cheaper items were. they will then send you a replacement for the main item. then you can return it.

(02-12-2024, 02:01 AM)Jhxxhdudjshd Wrote:

(02-11-2024, 11:06 PM)gerbalaif_ultra Wrote:

(02-11-2024, 09:13 PM)Jhxxhdudjshd Wrote: I did a PEB and then returned the replacement for a refund. did take like 5-6 days for an initial response then another 2 weeks for the replacement to be confirmed although this was over the Christmas holidays. ~£250 missing item and ~£50 random items

bro what is PEB? partial return?

---

(02-11-2024, 05:57 PM)llllllllIllIl Wrote: Someone on here had success with PEB, but it wasn't a quick process.  Which item are you looking at?

I'm looking at the jacket and shoes, total about $500

You claim the box was partially empty. You order a few cheap items then the main item you want. you then tell them the main item wasn't in the box but the other cheaper items were. they will then send you a replacement for the main item. then you can return it.

(02-12-2024, 10:43 PM)gerbalaif_ultra Wrote:

(02-12-2024, 02:01 AM)Jhxxhdudjshd Wrote:

(02-11-2024, 11:06 PM)gerbalaif_ultra Wrote: bro what is PEB? partial return?

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I'm looking at the jacket and shoes, total about $500

You claim the box was partially empty. You order a few cheap items then the main item you want. you then tell them the main item wasn't in the box but the other cheaper items were. they will then send you a replacement for the main item. then you can return it.

Thaks

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(02-12-2024, 02:01 AM)Jhxxhdudjshd Wrote:

(02-11-2024, 11:06 PM)gerbalaif_ultra Wrote: bro what is PEB? partial return?

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I'm looking at the jacket and shoes, total about $500

You claim the box was partially empty. You order a few cheap items then the main item you want. you then tell them the main item wasn't in the box but the other cheaper items were. they will then send you a replacement for the main item. then you can return it.

Do they ask for a photo of the box?