(11-18-2023, 08:47 AM)BagotBob123 Wrote: I got an order worth slightly less than £300 through asos, the courier was Royal Mail, and I did DNA.

I spoke to live chat the day after got a confirmation through live chat but did not get an email confirmation. Later in the day I got an email saying my account has been blocked.

I made payment using klarna, so now idk if the payment will still go through or not. Will asos make klarna still submit my payment? What should I do?
I can still do a legit return but I would rather keep the items tbh.

FYI: the account was aged so I’m surprised why it flopped. I seen other people being successful on asos so idk

(11-18-2023, 02:06 PM)Juice WRLD Wrote:

(11-18-2023, 08:47 AM)BagotBob123 Wrote: I got an order worth slightly less than £300 through asos, the courier was Royal Mail, and I did DNA.

I spoke to live chat the day after got a confirmation through live chat but did not get an email confirmation. Later in the day I got an email saying my account has been blocked.

I made payment using klarna, so now idk if the payment will still go through or not. Will asos make klarna still submit my payment? What should I do?
I can still do a legit return but I would rather keep the items tbh.

FYI: the account was aged so I’m surprised why it flopped. I seen other people being successful on asos so idk

I have not seen any successes with ASOS in months trying contact them and stay persistent they let people return but they're not going to refund you at least from what I've seen

(11-18-2023, 05:58 PM)Myoous Wrote:

(11-18-2023, 02:06 PM)Juice WRLD Wrote:

(11-18-2023, 08:47 AM)BagotBob123 Wrote: I got an order worth slightly less than £300 through asos, the courier was Royal Mail, and I did DNA.

I spoke to live chat the day after got a confirmation through live chat but did not get an email confirmation. Later in the day I got an email saying my account has been blocked.

I made payment using klarna, so now idk if the payment will still go through or not. Will asos make klarna still submit my payment? What should I do?
I can still do a legit return but I would rather keep the items tbh.

FYI: the account was aged so I’m surprised why it flopped. I seen other people being successful on asos so idk

I have not seen any successes with ASOS in months trying contact them and stay persistent they let people return but they're not going to refund you at least from what I've seen

He made the payment using the pay in 30 days method on klarna. He's asking if Klarna will make him pay in 30 days since his account is blocked.

(11-18-2023, 07:28 PM)Imomous Wrote:

(11-18-2023, 02:06 PM)Juice WRLD Wrote:

(11-18-2023, 08:47 AM)BagotBob123 Wrote: I got an order worth slightly less than £300 through asos, the courier was Royal Mail, and I did DNA.

I spoke to live chat the day after got a confirmation through live chat but did not get an email confirmation. Later in the day I got an email saying my account has been blocked.

I made payment using klarna, so now idk if the payment will still go through or not. Will asos make klarna still submit my payment? What should I do?
I can still do a legit return but I would rather keep the items tbh.

FYI: the account was aged so I’m surprised why it flopped. I seen other people being successful on asos so idk

I have not seen any successes with ASOS in months trying contact them and stay persistent they let people return but they're not going to refund you at least from what I've seen

Asus is bs as fuck, I had a nitro 5 gaming laptop I bought back then and it had a black line and keeps turning on and back off one month after use I contacted asus about it, they never let me get a prepaid label and kept telling me to send email reciet I’ve done showed them it and they ask for more recite info it’s like 3 times I sent them proof but they ask more in refuse to take their bs laptop back, I was expecting them to send me a prepaid label would have hit them with LIT

(11-18-2023, 06:22 PM)Juice WRLD Wrote:

(11-18-2023, 05:58 PM)Myoous Wrote:

(11-18-2023, 02:06 PM)Juice WRLD Wrote: I have not seen any successes with ASOS in months trying contact them and stay persistent they let people return but they're not going to refund you at least from what I've seen

He made the payment using the pay in 30 days method on klarna. He's asking if Klarna will make him pay in 30 days since his account is blocked.

Yes they closed his account though so they're not going to refund him

(11-19-2023, 10:23 AM)BagotBob123 Wrote:

(11-18-2023, 06:22 PM)Juice WRLD Wrote:

(11-18-2023, 05:58 PM)Myoous Wrote: He made the payment using the pay in 30 days method on klarna. He's asking if Klarna will make him pay in 30 days since his account is blocked.

Yes they closed his account though so they're not going to refund him

Does that mean I cannot go through klarna and explain the situation to them? Will they still make me pay although ASOS completely cut off contact with me for no reason. Asos themselves told me to speak to payment provider being klarna.
What are my options. I can still do a legit return but do you guys think I can cancel off the payment through klarna?

(11-18-2023, 07:30 PM)Juice WRLD Wrote:

(11-18-2023, 07:28 PM)Imomous Wrote:

(11-18-2023, 02:06 PM)Juice WRLD Wrote: I have not seen any successes with ASOS in months trying contact them and stay persistent they let people return but they're not going to refund you at least from what I've seen

Asus is bs as fuck, I had a nitro 5 gaming laptop I bought back then and it had a black line and keeps turning on and back off one month after use I contacted asus about it, they never let me get a prepaid label and kept telling me to send email reciet I’ve done showed them it and they ask for more recite info it’s like 3 times I sent them proof but they ask more in refuse to take their bs laptop back, I was expecting them to send me a prepaid label would have hit them with LIT

Lol they fucked you before you could fuck them.

ASUS seems horrible even with legitimate claims.

But this is an asos thread not asus

(11-19-2023, 04:23 PM)Refnator Wrote: Could you tell us your SE history with ASOS so we can know what led to you getting blocked?


I would contact klarna, tell them that I didn't receive the parcel and told ASOS about it, but they told me to talk to you and aren't responding to me anymore. This way you could still get a refund.